May 29, 2024

Bridging the Business Education Gap with Ray Brown | 031

Bridging the Business Education Gap with Ray Brown | 031

In this episode, Jon chats with Ray Brown, a business coach, and entrepreneur who specialises in mentoring architectural practices through his organisation, ArchiBiz. The discussion highlights the significant gap in business education for architects and introduces foundational strategies to build profitable and sustainable businesses without compromising on design standards. Ray Brown shares insights from his journey from building and selling businesses in Scotland to coaching startups and top executives in Australia. The focus is on essential business education for architects, including finance, operations, sales, marketing, and project management. The episode emphasises the importance of financial literacy, strategic planning, and investing in foundational business education early in one's career to avoid common mistakes and set up for long-term success.

Today's Guest...

Ray Brown is a business coach and entrepreneur. He built and sold several businesses in Scotland before relocating to Australia with his family in 2005. Ray has coached everyone from startups to top executives of major companies. He also chairs multiple company boards. But today his main focus is coaching and mentoring architectural practices. Ray recognised there was a significant gap in the education provided to architects around running a business. So he founded Archibiz to help ambitious architects build profitable and sustainable businesses whilst maintaining good design standards.

Episode Highlights...

00:00 Introduction

02:07 Ray Brown's Journey from Scotland to Australia

04:01 The Importance of Foundational Business Education

06:31 Challenges Architects Face in Business

10:00 The Misconceptions of Architecture as a Business

15:45 The ArchiBiz Approach

17:44 Unlocking Business Success for Architects

18:02 The Power of Forecasting in Architecture

18:53 Monthly Board Meeting Insights

19:51 Investing in Your Architectural Practice

27:28 The Importance of Financial Literacy

28:50 Final Thoughts and Advice

30:02 Favorite Travel Destinations

Key Takeaways...

👉 Foundational business education is essential for bridging the gap between architectural skills and business acumen.

👉 Ambitious architects can build profitable and sustainable businesses while maintaining high design standards through the right coaching and mentoring. 

👉 Financial literacy is key to understanding your business's performance and forecasting future trends.

👉 Process-driven transformation, achieved through regular small improvements, can have a significant impact on business success.

👉 It's important to understand the basics of finance, operations, sales, marketing, and project management for running a smooth architectural practice.

👉 Investing in business education and mentorship, like the ArchiBiz Business Foundations Program, can provide substantial returns by equipping architects with essential business running skills.

👉 Changing the mindset from just being an architect to being a business owner specializing in architecture is necessary, recognising that architectural practices are businesses requiring strategic management to thrive.

Links Mentioned In The Episode...

ArchiBiz Business Foundations Program

—--

👇 Click the link below to grab the Architecture Business Blueprint 🎁

It’s the FREE step-by-step formula to freedom for architects, architectural technologists, and architectural designers.

https://architecturebusinessclub.com/blueprint

—--

👇 Join the waitlist & chat group for our Community & Mastermind (for FREE)🎁

https://architecturebusinessclub.com/waitlist

👇 And if you enjoyed this episode…

Please leave a 5-star review or rating wherever you listen to podcasts, and don’t forget to hit the subscribe button so you never miss an episode.

👇 Follow or Connect with Jon on LinkedIn at...

https://www.linkedin.com/in/mrjonclayton/

00:00 - Introduction

02:07 - Ray Brown's Journey from Scotland to Australia

04:01 - The Importance of Foundational Business Education

06:31 - Challenges Architects Face in Business

10:00 - The Misconceptions of Architecture as a Business

15:45 - The ArchiBiz Approach

17:44 - Unlocking Business Success for Architects

18:02 - The Power of Forecasting in Architecture

18:53 - Monthly Board Meeting Insights

19:51 - Investing in Your Architectural Practice

27:28 - The Importance of Financial Literacy

28:50 - Final Thoughts and Advice

30:02 - Favorite Travel Destinations

Jon Clayton:

That is definitely an education gap in architecture

Jon Clayton:

around business basics.

Jon Clayton:

You may be an amazing designer, but if you're lacking in business education,

Jon Clayton:

you'll struggle to fulfill your potential.

Jon Clayton:

Today, I'm joined by Ray brown of Archibus to share his thoughts on the

Jon Clayton:

foundational business education that you need to bridge that gap and sets your

Jon Clayton:

architecture practice up for success.

Jon Clayton:

In this episode of architecture business club, the weekly podcast for solo

Jon Clayton:

and small firm architecture practice owners, just like you who want to build

Jon Clayton:

a profitable future proof architecture business that fits around their life.

Jon Clayton:

I'm the host, John Clayton.

Jon Clayton:

And if you want a business in architecture that gives you more

Jon Clayton:

freedom, flexibility, and fulfillment.

Jon Clayton:

Then go to architecture, business club.com forward slash blueprint and downloads

Jon Clayton:

the architecture business blueprint.

Jon Clayton:

It's the step-by-step formula to freedom for architects, architectural

Jon Clayton:

technologists and architecture designers.

Jon Clayton:

And it's absolutely free as a gift from me.

Jon Clayton:

Now let's discuss foundational business education.

Jon Clayton:

Ray Brown is a business coach and entrepreneur.

Jon Clayton:

He built and sold several businesses in Scotland before relocating to

Jon Clayton:

Australia with his family in 2005.

Jon Clayton:

Ray has coached everyone from startups to top executives of major companies.

Jon Clayton:

He also chairs multiple company boards, but today his main focus is coaching

Jon Clayton:

and mentoring architectural practices.

Jon Clayton:

Ray recognized there was a significant gap in the education provided to

Jon Clayton:

architects around running a business.

Jon Clayton:

So he founded Archie biz to help.

Jon Clayton:

Ambitious architects build profitable and sustainable businesses whilst

Jon Clayton:

maintaining good design standards.

Jon Clayton:

You can learn more about the Archibiz Business Foundations Program at archibiz.

Jon Clayton:

global forward slash BFP.

Jon Clayton:

Ray, welcome to Architecture Business

Ray Brown:

Oh, thanks, John.

Ray Brown:

Thanks for having me on your podcast.

Ray Brown:

Yeah,

Ray Brown:

it's always a privilege,

Ray Brown:

yeah, it's

Ray Brown:

really nice

Ray Brown:

to be invited, so thank you.

Jon Clayton:

It's a pleasure to have you here.

Jon Clayton:

I enjoyed our last conversation so much.

Jon Clayton:

It would have been rude for me not to invite you on the show for another one.

Jon Clayton:

Um, Ray, you're, you're originally from, um, Scotland.

Jon Clayton:

Is it Aberdeen originally?

Jon Clayton:

Is that right?

Ray Brown:

It is indeed the frozen north, I think they call it, and, uh, yeah,

Ray Brown:

I, I came to Australia looking for a bit more sun, and, my daughter was here

Ray Brown:

and wanted to start a sailing business.

Ray Brown:

The one, only thing that went wrong in that was Melbourne's

Ray Brown:

not the best place for weather.

Ray Brown:

It's a bit of a well kept secret.

Ray Brown:

Place to live.

Ray Brown:

But um, yeah, January through March

Ray Brown:

is pretty

Ray Brown:

good, but beyond that it

Ray Brown:

can

Ray Brown:

be a little bit up and down.

Ray Brown:

Too hot or too,

Ray Brown:

too

Ray Brown:

cold.

Jon Clayton:

Yeah.

Jon Clayton:

You must enjoy life in Melbourne though.

Jon Clayton:

You wouldn't have stayed there for so many years otherwise.

Ray Brown:

Yeah.

Ray Brown:

Oh no, it's a great place to live.

Ray Brown:

I tend to try and keep that secret

Ray Brown:

going

Ray Brown:

If you.

Ray Brown:

don't mind.

Ray Brown:

Yeah, it's got lots of culture, lots of food,

Ray Brown:

and

Ray Brown:

we're lucky enough to have a place down at the beach, so we can be there

Ray Brown:

in an hour, and it's pretty good.

Jon Clayton:

Oh, fantastic.

Jon Clayton:

Well, I actually was fortunate enough to work in Melbourne for

Jon Clayton:

a few months, many years ago.

Jon Clayton:

It was during a year long backpacking trip and I ended up working for an

Jon Clayton:

architectural practice in Melbourne.

Jon Clayton:

I lived in North Melbourne, not far from the Victoria market and worked

Jon Clayton:

for a practice out in East Kew.

Jon Clayton:

And, uh, I absolutely loved it.

Jon Clayton:

I had a great time there.

Jon Clayton:

I was very tempted to stay, to be honest, it wasn't for the fact that

Jon Clayton:

I was really excited about visiting a few of the countries that I'd planned

Jon Clayton:

to visit afterwards, that I I may have ended up staying there a bit longer.

Jon Clayton:

And then, um, I met who is now my wife, and then that kind of like scuppered

Jon Clayton:

the, the plans to return to Melbourne.

Jon Clayton:

So that kind of went, the plans were on hold for a while, and then they've,

Jon Clayton:

they've been on permanent hold ever since.

Jon Clayton:

So,

Ray Brown:

Yeah, no good.

Ray Brown:

Well, if

Ray Brown:

we continue our relationship, you never know, you might be out here

Ray Brown:

visiting and visiting the deck.

Ray Brown:

Drinking a beer would be nice.

Ray Brown:

I'd love to see you here.

Jon Clayton:

Oh, that sounds awesome.

Jon Clayton:

Yeah.

Jon Clayton:

I'd love to do that.

Jon Clayton:

We could talk about this for hours, I'm sure, but we're, we're actually

Jon Clayton:

here to talk about foundational business education, specifically

Jon Clayton:

for architecture practices.

Jon Clayton:

So I'm really excited to hear about this.

Jon Clayton:

So Ray, I want to ask what, what would you consider foundational

Jon Clayton:

foundational

Jon Clayton:

business education to be?

Ray Brown:

Yeah, but it's a phrase that we've worked really hard to get to.

Ray Brown:

We've been in business for five years and it's only really in

Ray Brown:

the last six months that we've

Ray Brown:

finally

Ray Brown:

honed in on the words.

Ray Brown:

And, and, you know, I would, I would encourage architects to see that that

Ray Brown:

process is not something that you

Ray Brown:

immediately say, this

Ray Brown:

is who you are.

Ray Brown:

This is where you fit in the market.

Ray Brown:

This is what you do.

Ray Brown:

It sometimes takes time.

Ray Brown:

So foundational business education for us is we aim to fill the gap that

Ray Brown:

architects tell us about every single day.

Ray Brown:

We don't get taught about business at university.

Ray Brown:

We are well meaning amateurs when it comes to business.

Ray Brown:

All of those things.

Ray Brown:

And unfortunately

Ray Brown:

that

Ray Brown:

leads into a little bit of what I call woe is me thinking.

Ray Brown:

If you don't have the education, you need to go out and get the education.

Ray Brown:

And the two analogies we use

Ray Brown:

One

Ray Brown:

is driving a car.

Ray Brown:

You wouldn't buy a car, jump in the car, and go out on the

Ray Brown:

road, because a car's dangerous.

Ray Brown:

You know, it's

Ray Brown:

dangerous to

Ray Brown:

your health, to your well being, all of those things.

Ray Brown:

And business is very similar.

Ray Brown:

You can lose a lot of money in business, you can become very

Ray Brown:

stressed, and really, it's a tough existence if you don't get it right.

Ray Brown:

But, the good news

Ray Brown:

is

Ray Brown:

that business is a simple game.

Ray Brown:

We used to use chess as an analogy and then we moved to drafts or

Ray Brown:

checkers, and someone, one of our clients said, look, the way you put

Ray Brown:

it across, it's not that difficult.

Ray Brown:

It's more like snakes and ladders.

Ray Brown:

So snakes and ladders take 10 minutes to explain.

Ray Brown:

Without that 10 minutes, it's just a mystery.

Ray Brown:

Ladders, reptiles,

Ray Brown:

colored

Ray Brown:

squares.

Ray Brown:

But you can teach a five year old snakes and ladders in probably 10 minutes.

Ray Brown:

And business is a bit the same.

Ray Brown:

with the basic rules of the game or the foundational business education, you're

Ray Brown:

really at high risk of coming unstuck.

Jon Clayton:

I love that simple analogy there that you've given us.

Jon Clayton:

I guess that starting a business in architecture, it

Jon Clayton:

can be bad for your health.

Jon Clayton:

If you, uh, potentially, if you don't know what you're doing and, um,

Jon Clayton:

yeah, having some basic instructions to lay those foundations is, it's

Jon Clayton:

got to be something surely that's essential really for, for everybody.

Ray Brown:

Yeah, I think

Ray Brown:

the, the, the, the

Ray Brown:

paradoxical thing

Ray Brown:

is

Ray Brown:

that architects are very tempted to go into their own business.

Ray Brown:

I think the statistics, something like 70 percent of architects end up

Ray Brown:

working for themselves in some form.

Ray Brown:

But the

Ray Brown:

problem is that they tend to drift into architecture.

Ray Brown:

You know, they do some work on the side, and then they get a

Ray Brown:

bigger job and a bigger job.

Ray Brown:

And

Ray Brown:

then

Ray Brown:

suddenly they

Ray Brown:

say,

Ray Brown:

I've got enough to pay my wages.

Ray Brown:

and I can leave

Ray Brown:

my job.

Ray Brown:

paid job.

Ray Brown:

The problem with that is you're not setting up a business.

Ray Brown:

You're creating a job for yourself.

Ray Brown:

It's only over time that people realize,

Ray Brown:

hold

Ray Brown:

on, there's more to this business thing

Ray Brown:

than

Ray Brown:

I thought.

Ray Brown:

And we meet a lot of disillusioned architects.

Ray Brown:

They love architecture.

Ray Brown:

They're passionate about the profession, but they just don't

Ray Brown:

understand the business side.

Ray Brown:

They don't make money.

Ray Brown:

In a lot of cases, they're paid less.

Ray Brown:

Then they would be paid working for somebody else.

Ray Brown:

And they've got that, probably their partner, telling them, you

Ray Brown:

know, why you're doing that when you

Ray Brown:

could

Ray Brown:

be working here and we could live a better lifestyle.

Ray Brown:

So, we see ourselves in the business of, um, reducing that stress

Ray Brown:

and teaching people the basics.

Ray Brown:

It really is not complicated.

Jon Clayton:

I, I think that's so true.

Jon Clayton:

I can.

Jon Clayton:

I could really relate to that from my own personal experience as well,

Jon Clayton:

that, um, I'm very much, I thought I'd, I had a business, but I'd really

Jon Clayton:

just like recreated my old job.

Jon Clayton:

It's taken quite a long time to, to realize that and to have had some business

Jon Clayton:

education at the very beginning would have allowed me to take a shortcut and

Jon Clayton:

to have been far more successful with my own small practice than, than I was.

Jon Clayton:

Because I had to learn a lot of it from mistakes and, you know, making

Jon Clayton:

the mistakes and then, you know, learning from them, but to have had

Jon Clayton:

some foundational business education at the very beginning would have been.

Jon Clayton:

Well, potentially transformational.

Ray Brown:

Yeah, well it is.

Ray Brown:

It's interesting

Ray Brown:

you use

Ray Brown:

that word transformational because we, again, we've been working on

Ray Brown:

how we explain to people what we do.

Ray Brown:

And it really is about process driven transformation.

Ray Brown:

That, that, that's the story.

Ray Brown:

There's a lot of, um, a narrative in architecture

Ray Brown:

covers

Ray Brown:

a whole lot of ground, but typically architecture is very hard.

Ray Brown:

nobody understands this.

Ray Brown:

It's hard to sell a value.

Ray Brown:

All of those things may be true, uh, but architects, they work in

Ray Brown:

a nice office, there's a need for the product, um, they don't have

Ray Brown:

factories, vehicles, uh, distribution, warehouses, you know, it's a pretty

Ray Brown:

simple business that you sell a service, you deliver that service well, and

Ray Brown:

you've effectively got a good business.

Ray Brown:

One of the fallacies we find, um, is that people think if I only had

Ray Brown:

more business, if I only had more projects, I would be fine, which

Ray Brown:

is

Ray Brown:

We need to fill the pipeline or we're going

Ray Brown:

to

Ray Brown:

run out of work.

Ray Brown:

And

Ray Brown:

it's, it's, it really is a

Ray Brown:

fallacy

Ray Brown:

because if you don't

Ray Brown:

have a well run business sitting behind those

Ray Brown:

projects, more work is probably

Ray Brown:

the last thing

Ray Brown:

that you need.

Ray Brown:

So building those solid

Ray Brown:

foundations

Ray Brown:

across really what we call the four P's, the practice, projects, the

Ray Brown:

people.

Ray Brown:

And the perception that that's really

Ray Brown:

the key

Ray Brown:

to running a good

Ray Brown:

business and understanding where are

Ray Brown:

the opportunities in each of those

Ray Brown:

areas to

Ray Brown:

sharpen the business and squeeze out a little bit more, uh, whether

Ray Brown:

that be revenue or profit.

Ray Brown:

It's, it's,

Ray Brown:

there's huge

Ray Brown:

opportunities in there.

Jon Clayton:

Okay.

Jon Clayton:

Well, we're going to dig into that in a little bit more detail in a moment.

Jon Clayton:

Before we do, why, why is this not happening already

Jon Clayton:

in our industry as standard?

Jon Clayton:

Why are we not, why is it not just the standard that we do get educated in this?

Ray Brown:

Well, that's a great

Ray Brown:

question.

Ray Brown:

And there's a lot about architects and architecture.

Ray Brown:

I didn't understand.

Ray Brown:

And then conversation with one of my clients this afternoon,

Ray Brown:

and I was asking him, you told

Ray Brown:

me about

Ray Brown:

a new

Ray Brown:

house

Ray Brown:

he's designing

Ray Brown:

for himself.

Ray Brown:

And he did this, he said,

Ray Brown:

oh,

Ray Brown:

it looks

Ray Brown:

a bit like this, and there's a

Ray Brown:

slab.

Ray Brown:

And I said, why

Ray Brown:

is it going to peak?

Ray Brown:

Because all the architecture

Ray Brown:

I see is flat roofed and things.

Ray Brown:

And he was telling me about something that happened, I think it

Ray Brown:

was in the 1930s, the, the grease.

Ray Brown:

convention or something where there was

Ray Brown:

a real decision among

Ray Brown:

architects to leave the past behind.

Ray Brown:

And I think that kind

Ray Brown:

of thinking,

Ray Brown:

um, and that leadership from the top has been very

Ray Brown:

influential

Ray Brown:

in architecture.

Ray Brown:

And I was on a panel not so many years ago, uh, with someone,

Ray Brown:

I was speaking about business.

Ray Brown:

I had one of my clients there

Ray Brown:

and

Ray Brown:

I'm older architect.

Ray Brown:

let's put it like that.

Ray Brown:

Grabbed the

Ray Brown:

microphone at one point,

Ray Brown:

300 people in the audience, most of them struggling architects.

Ray Brown:

And

Ray Brown:

he said,

Ray Brown:

what you people have got to realize

Ray Brown:

is we're not an industry or

Ray Brown:

a business.

Ray Brown:

we're a profession.

Ray Brown:

Now, I don't know what that means.

Ray Brown:

I really do

Ray Brown:

not know what that means.

Ray Brown:

If you run your own business,

Ray Brown:

whether you like it or not, you're in business.

Ray Brown:

And

Ray Brown:

that smacks to me of

Ray Brown:

a

Ray Brown:

little bit of arrogance.

Ray Brown:

You know, it smacks of a little bit of

Ray Brown:

naivety.

Ray Brown:

And it's pretty, pretty

Ray Brown:

widespread in the industry that, that

Ray Brown:

the leadership and industry, and particularly the,

Ray Brown:

the, um,

Ray Brown:

industry

Ray Brown:

bodies, um,

Ray Brown:

we've had in

Ray Brown:

some cases, there's real exceptions and they're

Ray Brown:

quite happy to embrace what we do.

Ray Brown:

But.

Ray Brown:

Without naming names, there are certain big organizations that, that

Ray Brown:

either they see us as competition

Ray Brown:

or not required, or, um, we don't need to be taught about that

Ray Brown:

stuff.

Ray Brown:

We've been doing it a long time.

Ray Brown:

So that, that, we come

Ray Brown:

up against that

Ray Brown:

a lot.

Ray Brown:

But

Ray Brown:

we, to

Ray Brown:

be honest, we've stopped trying.

Ray Brown:

We deal with the people who, uh, we, we say

Ray Brown:

we're looking for

Ray Brown:

energized searchers, people who are looking For

Ray Brown:

a better

Ray Brown:

way, looking

Ray Brown:

for a

Ray Brown:

better outcome and we can deliver that better outcome.

Ray Brown:

So they're

Ray Brown:

happy, we're happy, and the ignorant mass is just,

Ray Brown:

well, good luck for them.

Jon Clayton:

That's really interesting.

Jon Clayton:

There's a couple of things in that there isn't there, but that thing of

Jon Clayton:

some of those preconceptions that there are within the industry about, I think

Jon Clayton:

we're often sort of led to believe that, you know, your work, like, just.

Jon Clayton:

You show your, your great design work and that should just bring in the customers.

Jon Clayton:

And it's like, there's this whole tortured artists thing of like, you know,

Jon Clayton:

we, the, the, oh, well architectures is different to other businesses.

Jon Clayton:

It's different.

Jon Clayton:

It's not the same.

Jon Clayton:

It's, you know, it's, it's interesting that that point you make that,

Jon Clayton:

you know, business is business.

Jon Clayton:

If you want to be successful in the architecture industry, you

Jon Clayton:

want to have a successful practice.

Jon Clayton:

Actually, it's a service business.

Jon Clayton:

Whether you're serving your clients helping design a building for them,

Jon Clayton:

or whether it's some other type of consultancy, it's, it's a service business

Jon Clayton:

essentially, and, um, a lot of those business principles that should apply

Jon Clayton:

universally, not, it's not like we're sort of, oh, well, it's architecture.

Jon Clayton:

So it needs this totally, totally different way of doing things.

Jon Clayton:

I think there is a kind of few misconceptions there about business

Jon Clayton:

and architecture generally.

Ray Brown:

You used the word a few there.

Ray Brown:

I think it's a much bigger number than just a few.

Ray Brown:

People,

Ray Brown:

people buy things to solve

Ray Brown:

their problems.

Ray Brown:

Okay.

Ray Brown:

that, everything.

Ray Brown:

Not, not just architecture.

Ray Brown:

And typically people buy confidence.

Ray Brown:

That you're

Ray Brown:

going to solve my problem

Ray Brown:

and

Ray Brown:

perceived value that you're not going to overcharge for what you're doing.

Ray Brown:

And that's a, that

Ray Brown:

can be

Ray Brown:

a learning skill, how you

Ray Brown:

communicate that value.

Ray Brown:

So our business started and we were told to start a new business,

Ray Brown:

you need market research.

Ray Brown:

So we got 10 architects around the table and

Ray Brown:

my

Ray Brown:

business partner at the

Ray Brown:

time,

Ray Brown:

she and I sat down

Ray Brown:

and we brainstormed a few questions.

Ray Brown:

What

Ray Brown:

are we going

Ray Brown:

to ask these guys?

Ray Brown:

And the number one

Ray Brown:

question was,

Ray Brown:

what's the value of architecture?

Ray Brown:

We

Ray Brown:

were thrown out of that restaurant

Ray Brown:

at 1030

Ray Brown:

and we hadn't got to

Ray Brown:

question

Ray Brown:

number two,

Ray Brown:

okay, because they were

Ray Brown:

still arguing amongst

Ray Brown:

themselves and

Ray Brown:

big discussion.

Ray Brown:

If you're in

Ray Brown:

a, if you're in an industry

Ray Brown:

finds it that hard to communicate your value, and there

Ray Brown:

is value in architecture,

Ray Brown:

I'm

Ray Brown:

not sure I could argue that.

Ray Brown:

articulate

Ray Brown:

it properly, even after five

Ray Brown:

years of working with architects.

Ray Brown:

A lot of them are

Ray Brown:

different.

Ray Brown:

You need to position yourself properly as

Ray Brown:

an architectural practice.

Ray Brown:

And if you're not, if

Ray Brown:

you're one of the

Ray Brown:

many architects

Ray Brown:

around who puts

Ray Brown:

a picture of a building on the home page of the website and more

Ray Brown:

or less

Ray Brown:

says, if you want one of

Ray Brown:

those, come to us Then you're missing such a huge opportunity

Ray Brown:

to differentiate because

Ray Brown:

whether you like it or not,

Ray Brown:

there's a lot of people in your market who will be able to

Ray Brown:

deliver a very similar building

Ray Brown:

in the same

Ray Brown:

time,

Ray Brown:

same way, same process.

Ray Brown:

So you've got to really got

Ray Brown:

to find ways

Ray Brown:

of being a

Ray Brown:

better business.

Ray Brown:

It's such a

Ray Brown:

big opportunity for people is to

Ray Brown:

run a better business

Ray Brown:

so that you get more work and

Ray Brown:

you differentiate yourself from your competition.

Jon Clayton:

Remember.

Jon Clayton:

Don't forget to download the architecture business, blueprint the

Jon Clayton:

step by step formula to freedom for architects, architecture, technologists,

Jon Clayton:

and architecture designers.

Jon Clayton:

You can grab the blueprint without any charge@architecturebusinessclub.com

Jon Clayton:

forward slash blueprint.

Jon Clayton:

And if you enjoy this episode, then please leave a five star review or

Jon Clayton:

rating wherever you listen to podcasts.

Jon Clayton:

Now, back to the show.

Jon Clayton:

So Ray, let's swing things back around then to, um, something

Jon Clayton:

that we mentioned a moment ago.

Jon Clayton:

I wanted to just dig in actually to your approach.

Jon Clayton:

Like what is , the Archie biz approach to foundational business education?

Jon Clayton:

Could you tell me a little bit more about

Jon Clayton:

that?

Ray Brown:

I could, I could.

Ray Brown:

Um, you, you're like

Ray Brown:

a lot of people,

Ray Brown:

you,

Ray Brown:

you, you're

Ray Brown:

an architect

Ray Brown:

every day of the week and

Ray Brown:

you see that configuration letters.

Ray Brown:

Uh, but when you see

Ray Brown:

it in a different context,

Ray Brown:

you say arch instead of

Ray Brown:

arc.

Ray Brown:

No.

Ray Brown:

Architect.

Ray Brown:

Um,

Ray Brown:

I'll let you off

Ray Brown:

this time.

Jon Clayton:

thanks Ray.

Ray Brown:

foundational business education, it's

Ray Brown:

just, which are the basics?

Ray Brown:

It's understanding

Ray Brown:

you What

Ray Brown:

are

Ray Brown:

the things related?

Ray Brown:

So there are

Ray Brown:

really.

Ray Brown:

three key areas, or four key areas that we speak about.

Ray Brown:

We

Ray Brown:

encourage people to meet once

Ray Brown:

a month to speak about the business, to

Ray Brown:

work

Ray Brown:

on the business, not in the

Ray Brown:

business.

Ray Brown:

It's,

Ray Brown:

it's what we

Ray Brown:

call a board meeting.

Ray Brown:

And architects, we're too small to have a board meeting.

Ray Brown:

But

Ray Brown:

then

Ray Brown:

when do you speak about the business?

Ray Brown:

The business, when do you speak

Ray Brown:

about strategy?

Ray Brown:

Oh,

Ray Brown:

well, we just have an occasional meeting of the directors or whatever.

Ray Brown:

So

Ray Brown:

start with finance.

Ray Brown:

Finance, again, it's a very simple process.

Ray Brown:

It's the business scorecard.

Ray Brown:

Where are you winning?

Ray Brown:

Where are you

Ray Brown:

losing?

Ray Brown:

What's going well?

Ray Brown:

What's not?

Ray Brown:

Um,

Ray Brown:

operations is the

Ray Brown:

second.

Ray Brown:

component.

Ray Brown:

That's how you do what you do.

Ray Brown:

So improving your utilization,

Ray Brown:

improving your budgeting,

Ray Brown:

improving your

Ray Brown:

management of projects.

Ray Brown:

Then we've got sales and

Ray Brown:

marketing.

Ray Brown:

Are you bringing in the right projects at

Ray Brown:

the right time, at the

Ray Brown:

right price?

Ray Brown:

And finally, this project.

Ray Brown:

So every business needs to have a range of

Ray Brown:

ongoing projects that may be new software or a new office

Ray Brown:

or

Ray Brown:

something that's a standalone

Ray Brown:

time limited project

Ray Brown:

that needs to get reported

Ray Brown:

somewhere.

Ray Brown:

So that monthly meeting allows

Ray Brown:

management

Ray Brown:

of the business or the leaders of the business

Ray Brown:

to look

Ray Brown:

at the finance.

Ray Brown:

to the operation, to the sales

Ray Brown:

and marketing,

Ray Brown:

um, and the progress in the various projects that are ongoing.

Ray Brown:

And, and what we

Ray Brown:

bring is we bring the templates to make that

Ray Brown:

overseeing really easy.

Ray Brown:

Okay.

Ray Brown:

There

Ray Brown:

are standard things in, in, in business.

Ray Brown:

The

Ray Brown:

one that I like the most, if I, if I was an architect, I would want to know

Ray Brown:

the six month rolling average of work secured.

Ray Brown:

So picking up work in an architecture

Ray Brown:

practice can be

Ray Brown:

lumpy, But if you take the last six months of work that you've

Ray Brown:

won, you divide

Ray Brown:

it by six

Ray Brown:

and you

Ray Brown:

record that number.

Ray Brown:

If

Ray Brown:

you record that every month, That will show you whether you're picking up enough

Ray Brown:

work to pay the bills in the future and

Ray Brown:

make a profit, or if

Ray Brown:

that's dwindling and you may have

Ray Brown:

to cut resources.

Ray Brown:

So it's all about

Ray Brown:

looking to the future, forecasting

Ray Brown:

and not looking to the past

Ray Brown:

in terms of how the business performs.

Jon Clayton:

I love that.

Jon Clayton:

There's a couple of great takeaways in there.

Jon Clayton:

That's just a really useful.

Jon Clayton:

KPI, Key Performance Indicator that, that any practice could use.

Jon Clayton:

They could use that right away now.

Jon Clayton:

Couldn't they?

Jon Clayton:

That sort of six months of, um, projects secured.

Jon Clayton:

I love what you're doing with the monthly board meeting can we just recap

Jon Clayton:

on those different categories there?

Jon Clayton:

So there was finance.

Ray Brown:

Finance

Ray Brown:

number one.

Ray Brown:

So finance

Ray Brown:

is the scorecard.

Ray Brown:

Are

Ray Brown:

we winning?

Ray Brown:

Are we losing?

Ray Brown:

Operations is

Ray Brown:

number two.

Ray Brown:

So the, the,

Ray Brown:

the,

Ray Brown:

the, there are KPIs

Ray Brown:

around

Ray Brown:

operations too.

Ray Brown:

utilization, throughput, all

Ray Brown:

of those things.

Ray Brown:

Um,

Ray Brown:

the, the amount of return that

Ray Brown:

we, strictly speaking, architects are in a very simple business in terms of business

Ray Brown:

model.

Ray Brown:

We buy ours

Ray Brown:

and we convert that into revenue.

Ray Brown:

There's a

Ray Brown:

lot of design stuff

Ray Brown:

within the middle.

Ray Brown:

Absolutely.

Ray Brown:

That's the

Ray Brown:

product.

Ray Brown:

But the business model is Buying hours, selling

Ray Brown:

hours.

Ray Brown:

So making that

Ray Brown:

conversion is the operations piece and

Ray Brown:

that needs

Ray Brown:

to be as efficient as possible.

Ray Brown:

And thirdly, we've got sales and marketing, which is bringing

Ray Brown:

in the right work at the right time through the business.

Ray Brown:

And the last one is projects, special projects to improve the business.

Jon Clayton:

And again, that's, it's a really simple framework that you've

Jon Clayton:

integrated that into the, the, the program that you have and, but also

Jon Clayton:

there's something there that I think that if maybe there's somebody out there

Jon Clayton:

that's listening to the show, and they're maybe thinking, I maybe don't have

Jon Clayton:

the resources right now, or, you know, the money to invest in a, in a program

Jon Clayton:

like, like raise that there's actually, they could actually create their own

Jon Clayton:

board meeting, or maybe they could have a buddy that they could do that with.

Jon Clayton:

They're not going to obviously get access to ready made frameworks

Jon Clayton:

and that additional support.

Jon Clayton:

But if you're looking at making a marginal improvement in what you're doing

Jon Clayton:

already, that would be such a useful thing that people could start doing.

Ray Brown:

I think so, um, and much as I don't want

Ray Brown:

to disagree with the host,

Ray Brown:

but, you know, this

Ray Brown:

is, this

Ray Brown:

is not, that's an

Ray Brown:

investment.

Ray Brown:

It's not a cost.

Ray Brown:

And if you're short of money,

Ray Brown:

this program costs,

Ray Brown:

uh, 2, 000, 1, 990, whatever it is.

Ray Brown:

What

Ray Brown:

we find is a lot of architectural practice.

Ray Brown:

They'll spend much

Ray Brown:

more than that on, on photographs of a

Ray Brown:

building.

Ray Brown:

You know, they finish a building and it's going to be

Ray Brown:

done by a professional.

Ray Brown:

It's going to be laid out by, uh,

Ray Brown:

Somebody that sets

Ray Brown:

up the

Ray Brown:

stage to be photographed, I have nothing

Ray Brown:

against that,

Ray Brown:

but to put

Ray Brown:

that amount of value on that and not get the basic business education

Ray Brown:

and the way

Ray Brown:

to look at the

Ray Brown:

business education is you're going to get a

Ray Brown:

return on that investment

Ray Brown:

for the next five years, 10

Ray Brown:

years, 15 years, the number of people

Ray Brown:

who

Ray Brown:

have said to me that I wish I'd done your program,

Ray Brown:

um, 25 or

Ray Brown:

30

Ray Brown:

years ago, cause it would have

Ray Brown:

changed my life.

Ray Brown:

okay?

Ray Brown:

I'll be implementing stuff now, but had I known this back then, I would have Life

Ray Brown:

would have been a lot better.

Ray Brown:

So in terms of lifetime value,

Ray Brown:

we give

Ray Brown:

people lifetime access to

Ray Brown:

the product.

Ray Brown:

We're always adding to it.

Ray Brown:

We've got a community, we've got regular

Ray Brown:

forums.

Ray Brown:

It's

Ray Brown:

not, it shouldn't be, it should be

Ray Brown:

seen

Ray Brown:

as an investment and an

Ray Brown:

investment that people say,

Ray Brown:

I've

Ray Brown:

got to come up with a really

Ray Brown:

good reason for not doing

Ray Brown:

this.

Ray Brown:

Okay.

Ray Brown:

Why, why would I not do this?

Ray Brown:

And shortage of money

Ray Brown:

at that level

Ray Brown:

shouldn't

Ray Brown:

be a constraint

Ray Brown:

because that

Ray Brown:

If you can't raise that amount of money to do

Ray Brown:

the program or speak to us about

Ray Brown:

spreading the cost

Ray Brown:

over time,

Ray Brown:

uh, then you've got to look in the mirror and say, am I really

Ray Brown:

in business

Ray Brown:

here?

Jon Clayton:

I, I can't disagree with anything that you've said there.

Jon Clayton:

I guess I was using the example more with like startups in minds.

Jon Clayton:

I've had some conversations recently with some people that are literally just

Jon Clayton:

starting out which is an argument to say it would be the perfect time for them to

Jon Clayton:

do the program, they don't have a pipeline of, of work already kind of lined up.

Jon Clayton:

Maybe before they're, The ready to make the investment, which I appreciate is,

Jon Clayton:

it's not actually a lot of money really in the world of running a business.

Jon Clayton:

It's actually, as you say, you could spend more on a set of photos for a project.

Ray Brown:

I think it's a really

Ray Brown:

good, good conversation to be had.

Ray Brown:

And it's not me banging the drum and saying, buy our program,

Ray Brown:

buy someone else's program or

Ray Brown:

get, get yourself a business coach locally.

Ray Brown:

I'm not,

Ray Brown:

not in

Ray Brown:

the business.

Ray Brown:

We're not the

Ray Brown:

only

Ray Brown:

people doing this kind

Ray Brown:

of

Ray Brown:

work.

Ray Brown:

Uh, but I would

Ray Brown:

come back to that startup

Ray Brown:

week.

Ray Brown:

Sell the program to a lot of

Ray Brown:

startup

Ray Brown:

people

Ray Brown:

and

Ray Brown:

they're the ones who are going

Ray Brown:

to do

Ray Brown:

well,

Ray Brown:

okay, because

Ray Brown:

they're thinking from day one that they're a

Ray Brown:

business owner,

Ray Brown:

not an architect.

Ray Brown:

Exclusively.

Ray Brown:

Okay, the getting some work and winning some money

Ray Brown:

and

Ray Brown:

get get the systems and

Ray Brown:

processes set up at the beginning.

Ray Brown:

Okay,

Ray Brown:

business.

Ray Brown:

Business is

Ray Brown:

not a no cost startup.

Ray Brown:

Architects tend to take it like that, that you've

Ray Brown:

got some work and now

Ray Brown:

I can feed the family and do the stuff.

Ray Brown:

I

Ray Brown:

do think that

Ray Brown:

that

Ray Brown:

that

Ray Brown:

ends up with you having

Ray Brown:

a job.

Ray Brown:

Rather than a business.

Ray Brown:

So the choice is yours.

Ray Brown:

Are you going out on your own

Ray Brown:

to feed the family and do

Ray Brown:

your own work, which is obviously the driving, often the driving force,

Ray Brown:

or do

Ray Brown:

you really want to be in business and that business happens to be architecture?

Jon Clayton:

What I hope is that by people that are in those early stages,

Jon Clayton:

by Accessing things like this podcast and listening to these conversations

Jon Clayton:

that we can help educate them in the value of investing in themselves and

Jon Clayton:

their business and doing it as early as possible, because it can save so much

Jon Clayton:

time, stress and hassle and set you up for success far sooner than otherwise.

Jon Clayton:

Because I mentioned earlier that I made just about every mistake possible.

Jon Clayton:

And it's because of that lack of business education at the very beginning.

Jon Clayton:

But I think that the time when people probably needs that education

Jon Clayton:

most, they have to kind of get to this realization point themselves

Jon Clayton:

that, Oh yeah, I actually, I do need to invest in this thing.

Jon Clayton:

People aren't always.

Jon Clayton:

there when they need to be even though there's a solution there for them

Jon Clayton:

that can help them out, they might not be at the point when they, um,

Jon Clayton:

are quite ready to go ahead with it.

Jon Clayton:

So I hope that, you know, people will listen to this and think, whoa, actually

Jon Clayton:

this is a knowledge gap that I have.

Jon Clayton:

And I'm actually listening to this.

Jon Clayton:

I do need to do something about it and perhaps a bit sooner than

Jon Clayton:

I would have done previously.

Ray Brown:

Yeah, no, you're absolutely right.

Ray Brown:

I think there is

Ray Brown:

a, there is a movement

Ray Brown:

around.

Ray Brown:

Okay.

Ray Brown:

We shouldn't have been able to set up Archibus five years ago

Ray Brown:

and be

Ray Brown:

virtually the only people

Ray Brown:

that we think who are providing a practical, holistic, systems

Ray Brown:

based program

Ray Brown:

specifically for

Ray Brown:

architects.

Ray Brown:

Okay.

Ray Brown:

There's lots

Ray Brown:

of.

Ray Brown:

People out there, there are lots

Ray Brown:

of

Ray Brown:

webinars, there's lots of courses, there's

Ray Brown:

lots of things.

Ray Brown:

Typically what happens is

Ray Brown:

that you attend a course, and then you come back tomorrow into a

Ray Brown:

business that's really working hard.

Ray Brown:

And, you

Ray Brown:

know, when do

Ray Brown:

you find time to

Ray Brown:

put it in?

Ray Brown:

And how do I reconcile the financial

Ray Brown:

advice I'm getting with the marketing advice I'm

Ray Brown:

getting?

Ray Brown:

And what we

Ray Brown:

think we bring to the party is, this is how to set priorities, and this is how to

Ray Brown:

really evolve

Ray Brown:

your business

Ray Brown:

in.

Ray Brown:

the right direction.

Ray Brown:

This one, uh, one hour meeting a month, one and a half hours

Ray Brown:

at the very most.

Ray Brown:

And what

Ray Brown:

we say is if, if

Ray Brown:

you

Ray Brown:

make five decisions every month, that improves your business, that's 60

Ray Brown:

in a year.

Ray Brown:

That

Ray Brown:

will transform your business.

Ray Brown:

That's, that's process

Ray Brown:

driven transformation in action.

Ray Brown:

So there's no magic wand.

Ray Brown:

This is not a unicorn.

Ray Brown:

We

Ray Brown:

have lots of

Ray Brown:

clients who were losing money, making money, making

Ray Brown:

a little, losing a little.

Ray Brown:

And now the target that we set our clients is 15 to 20 percent net profit.

Ray Brown:

After a salary

Ray Brown:

is paid

Ray Brown:

to the, at a market rate paid to the people working in it, including

Ray Brown:

the owners.

Ray Brown:

So if you're not getting 15 to 20 percent

Ray Brown:

return on your investment

Ray Brown:

and creating employment and the work you're doing

Ray Brown:

in the market, you really need to, as

Ray Brown:

I

Ray Brown:

say, look in

Ray Brown:

the mirror and say, am

Ray Brown:

I running a real business or is

Ray Brown:

this something that needs work?

Jon Clayton:

There's a misconception there with, with, with having a business or

Jon Clayton:

running a business or being in business.

Jon Clayton:

We often say that we run a business, whereas actually you've created a job.

Jon Clayton:

You might be in business, but you don't necessarily have a business.

Jon Clayton:

And that's an interesting distinction there, um, which I just wanted

Jon Clayton:

to point Pick up on, cause it has come up on, on other occasions

Jon Clayton:

as well in the conversations.

Jon Clayton:

That's been really interesting, Ray.

Jon Clayton:

Thanks for talking us through that.

Jon Clayton:

I guess I want to try and round things up now.

Jon Clayton:

What, what'd be the main thing that you'd like everyone to take

Jon Clayton:

away from this conversation?

Ray Brown:

Well, I

Ray Brown:

suppose beyond getting

Ray Brown:

some foundational business education, if you want one

Ray Brown:

specific thing,

Ray Brown:

it would be around financial

Ray Brown:

literacy.

Ray Brown:

And that, that's something

Ray Brown:

that, that architects will say, I don't want to be

Ray Brown:

an accountant.

Ray Brown:

And that's not, I'm an architect.

Ray Brown:

And, um,

Ray Brown:

I was

Ray Brown:

38 and had

Ray Brown:

three businesses and

Ray Brown:

I really didn't know the difference

Ray Brown:

between a profit and loss in a balance sheet.

Ray Brown:

We

Ray Brown:

cover that in the program.

Ray Brown:

And when I used to be running courses for, for

Ray Brown:

fairly senior managers, I would say,

Ray Brown:

do you want me to go through the basics of

Ray Brown:

finance?

Ray Brown:

And most people said yes, because you don't get taught that And your accountant

Ray Brown:

with the best will in the world.

Ray Brown:

Accountants are not.

Ray Brown:

Very good teachers.

Ray Brown:

You don't see that as part of the role.

Ray Brown:

They're about

Ray Brown:

accuracy

Ray Brown:

and all that stuff.

Ray Brown:

So

Ray Brown:

getting some financial literacy

Ray Brown:

at a basic level, so you know regularly how

Ray Brown:

your business is performing, both

Ray Brown:

forecasting and historically.

Ray Brown:

So you want early warning, you

Ray Brown:

want what we call lead indicators, not

Ray Brown:

lag indicators, not

Ray Brown:

something that tells you where you've been in the past.

Ray Brown:

Something that

Ray Brown:

says, I've got a pretty good feel for where we'll be in six months

Ray Brown:

time or a year.

Ray Brown:

so that would be

Ray Brown:

my key.

Ray Brown:

And

Ray Brown:

that would be the same

Ray Brown:

advice to any business owner.

Ray Brown:

If you don't have basic

Ray Brown:

financial literacy, um, then you really are missing a big piece of the

Ray Brown:

jigsaw.

Jon Clayton:

Brilliant.

Jon Clayton:

Sage advice.

Jon Clayton:

Ray, was there anything else that you, you wanted to add that we, we haven't covered?

Ray Brown:

Oh,

Ray Brown:

that's

Ray Brown:

a great

Ray Brown:

question and we've covered a lot and

Ray Brown:

I'm

Ray Brown:

a

Ray Brown:

very passionate, hope it's come across that I am passionate about helping

Ray Brown:

architects

Ray Brown:

and I'm just so glad that, um, there seems to

Ray Brown:

be a groundswell of recognition that this is required, you

Ray Brown:

know, particularly from some of the younger leaders

Ray Brown:

in, uh, in architecture, and

Ray Brown:

I would just encourage

Ray Brown:

everybody to reach out

Ray Brown:

and not necessarily

Ray Brown:

buy

Ray Brown:

something tomorrow, but find out what they're not buying.

Ray Brown:

okay, find out what

Ray Brown:

they're missing.

Ray Brown:

and

Ray Brown:

not

Ray Brown:

perpetuate this architecture

Ray Brown:

is different, you know, nobody understands this life's hard.

Ray Brown:

Nobody

Ray Brown:

wants to hear that story.

Ray Brown:

I want to speak

Ray Brown:

to, There are plenty of successful, profitable

Ray Brown:

architectural businesses out there

Ray Brown:

and we deal with a lot of them.

Ray Brown:

So I, I,

Ray Brown:

I have no

Ray Brown:

time for the doom and gloom

Ray Brown:

stories.

Jon Clayton:

Oh, absolutely not.

Jon Clayton:

There's too much negativity out there already.

Jon Clayton:

We don't need any more of that, do we?

Jon Clayton:

I like to kind of concentrate on the positive side of things.

Jon Clayton:

And there are a lot of positive things that we can talk about.

Jon Clayton:

So, um, yeah, thanks.

Jon Clayton:

So thank you so much, Ray.

Jon Clayton:

There's one other question that I wanted to ask and it's

Jon Clayton:

nothing to do with architecture.

Jon Clayton:

Just a regular question.

Jon Clayton:

I like to ask all of the guests.

Jon Clayton:

I, I love to travel and discover new places.

Jon Clayton:

And I just wondered if you could tell me about One of your favorite

Jon Clayton:

places and what you love about it.

Jon Clayton:

Oh,

Ray Brown:

Well, I think if people look up,

Ray Brown:

uh, a place called Mount Martha on, which I now

Ray Brown:

write a Melbourne,

Ray Brown:

um, we're fortunate enough to go down

Ray Brown:

there most weekends.

Ray Brown:

It's got the most beautiful beach, and

Ray Brown:

the

Ray Brown:

beach is,

Ray Brown:

um, a row

Ray Brown:

of very

Ray Brown:

colourful beach boxes.

Ray Brown:

The, the beach is pristine.

Ray Brown:

Uh, when we bought our place down there, it was pristine.

Ray Brown:

pretty

Ray Brown:

unknown.

Ray Brown:

It's getting a little bit more

Ray Brown:

popular

Ray Brown:

now,

Ray Brown:

but

Ray Brown:

I've traveled

Ray Brown:

many places and

Ray Brown:

been on many beaches,

Ray Brown:

but

Ray Brown:

none

Ray Brown:

of them match up

Ray Brown:

to

Ray Brown:

Mount Martha on the Mornington Peninsula.

Ray Brown:

And the extra bit

Ray Brown:

on that is that

Ray Brown:

within 25 minutes of my

Ray Brown:

house,

Ray Brown:

there are 65 vineyards.

Ray Brown:

So there's

Ray Brown:

plenty, plenty of wine tasting and lunches

Ray Brown:

to be had around the peninsula.

Ray Brown:

So great place.

Ray Brown:

Great place to be.

Jon Clayton:

that sounds fantastic.

Jon Clayton:

Ray, thanks again.

Jon Clayton:

Thanks so much for coming on the show and sharing your expertise with us.

Jon Clayton:

I really appreciate it.

Jon Clayton:

Could you let everybody know where is the best place to connect with you

Jon Clayton:

online if they want to get in touch?

Ray Brown:

Yep, happy

Ray Brown:

to,

Ray Brown:

you can find me on

Ray Brown:

LinkedIn, um, Ray Brown, uh, with Archibiz,

Ray Brown:

or my email address is ray at

Ray Brown:

archibiz, uh,

Ray Brown:

dot global.

Ray Brown:

So I

Ray Brown:

would encourage you to go and check out the business foundations program

Ray Brown:

or reach out to me

Ray Brown:

directly.

Ray Brown:

I'm

Ray Brown:

quite happy to

Ray Brown:

have a chat, always up

Ray Brown:

for a zoom call, speak about architectural

Ray Brown:

business and how we

Ray Brown:

can

Ray Brown:

help.

Jon Clayton:

Brilliant.

Jon Clayton:

And can you please remind everyone, um, the, the web address for the

Jon Clayton:

business foundations program?

Jon Clayton:

Can you remind everyone of that, please?

Ray Brown:

Archibiz dot global

Ray Brown:

forward slash

Ray Brown:

BFP.

Jon Clayton:

That's brilliant.

Jon Clayton:

Thanks so much, Ray.

Ray Brown:

Pleasure.

Ray Brown:

Thanks for inviting

Ray Brown:

me.

Jon Clayton:

Thanks so much for listening to this episode

Jon Clayton:

of architecture business club.

Jon Clayton:

If you liked this episode, think other people might enjoy it.

Jon Clayton:

Or just want to show your support for the show.

Jon Clayton:

Then please leave a glowing five-star review or rating wherever you listen

Jon Clayton:

to podcasts, it would mean so much to me and makes it easier for new

Jon Clayton:

listeners to discover the show.

Jon Clayton:

And if you haven't already done, so don't forget to hit the subscribe button.

Jon Clayton:

So you never miss another episode.

Jon Clayton:

If you want to connect with me, you can do that on most social media

Jon Clayton:

platforms, just search for at Mr.

Jon Clayton:

John Clayton.

Jon Clayton:

The best place to connect with me online, though is on LinkedIn.

Jon Clayton:

You can find a link to my profile in the show notes.

Jon Clayton:

Remember.

Jon Clayton:

Running your architecture business.

Jon Clayton:

Doesn't have to be hard and you don't need to do it alone.

Jon Clayton:

This is architecture business club.