Aug. 28, 2024

Launch Your Way To Success (No More Feast & Famine!) with Sigrun | 044

Launch Your Way To Success (No More Feast & Famine!) with Sigrun | 044

Jon discusses how architecture practices can escape the feast and famine cycle by using launches as part of their marketing strategy. He is joined by Sigrun, an award-winning business coach, best-selling author, and entrepreneur, who explains the power of launching to create a steady and predictable pipeline of work. Sigrun shares her journey from studying architecture to becoming a leading business mentor and outlines how architects can implement launches to grow their practices. The episode also touches on the potential for architects to create online courses as an additional revenue stream. Sigrun offers practical insights into creating excitement through events, addressing common misconceptions, and the stages involved in the launch process.

Today's Guest...

Sigrun is an award-winning business coach, bestselling author, and multiple 7 figure entrepreneur. She is on a mission to accelerate gender equality through female entrepreneurship. She’s been called the leading business mentor for online entrepreneurs in Europe, is a TEDx speaker, and host of the top-rated Sigrun Show podcast. Sigrun’s online business journey started shortly after finishing her master’s degree in architecture. She’s since been featured in Forbes and numerous leading media publications in Europe and has won 5 Stevie Awards; as the Hero of the year, Entrepreneur of the year, Solo entrepreneur of the year, Manager of the year, and Sales Achievement of the year.

Episode Highlights...

00:00 Introduction

01:44 Meet Sigrun: Business Coach and Entrepreneur

04:37 Sigrun's Journey from Architecture to Online Business

19:22 The Concept of Launching Explained

23:15 The Power of Limited Editions

24:17 Creating Urgency in Marketing

25:40 Addressing Skepticism in Service Businesses

28:01 Effective Launch Strategies for Service Businesses

29:39 Stages of a Successful Launch

33:53 Leveraging Digital Products for Architects

34:28 Success Story: Zero Energy Buildings

38:59 Final Thoughts on Launching

41:50 Exploring Iceland: A Personal Favorite

44:02 Conclusion and Next Episode Preview

Key Takeaways...

The Power of Launching:

Launching is a marketing strategy that creates excitement and urgency around a product or service. By planning and executing a well-structured launch, you can significantly boost their sales in a short period. This approach works for is applicable not only to products but also to services and can lead to a more efficient and effective way of attracting and retaining clients.

Building Expertise and Authority:

Sharing expertise through online courses or digital products can enhance a business's authority in its field. By teaching others, businesses not only diversify their income streams but also attract new clients who recognize their expertise. This dual benefit can lead to increased business through both educational content and traditional service offerings.

Creating Urgency and Scarcity:

Communicating limited availability of services or spots creates a sense of urgency and encourages prospective clients to act quickly. This strategy is particularly effective in service-based businesses, as it ensures that potential clients do not delay making a decision, which can help in maintaining a steady flow of work and avoiding peaks and troughs in workloads.

Links Mentioned In The Episode...

Get Sigrun’s Book ‘Kickstart Your Online Business’ Now - For Free 🎁

Visit Sigrun’s Website

Sigrun on Facebook

Sigrun’s Instagram

Interested in working with Jon?

👉 Book a chat with Jon to explore working with him 📞

Resources…

👉 Grab the Architecture Business Blueprint 🎁

It’s the step-by-step formula to freedom for architects, architectural technologists, and architectural designers. Get it today (without any charge).

👉 Join our (free) WhatsApp Discussion Group 🎁

👉 Follow or Connect with Jon on LinkedIn 🤝

👇 And if you enjoyed this episode…

Please leave a 5-star review or rating wherever you listen to podcasts, and don’t forget to hit the subscribe button so you never miss an episode.

In The Next Episode...

Next time Jon talks about customer relationship management systems (otherwise known as a CRM).

00:00 - Introduction

01:44 - Meet Sigrun: Business Coach and Entrepreneur

04:37 - Sigrun's Journey from Architecture to Online Business

19:22 - The Concept of Launching Explained

23:15 - The Power of Limited Editions

24:17 - Creating Urgency in Marketing

25:40 - Addressing Skepticism in Service Businesses

28:01 - Effective Launch Strategies for Service Businesses

29:39 - Stages of a Successful Launch

33:53 - Leveraging Digital Products for Architects

34:28 - Success Story: Zero Energy Buildings

38:59 - Final Thoughts on Launching

41:50 - Exploring Iceland: A Personal Favorite

44:02 - Conclusion and Next Episode Preview

Jon Clayton:

Is your architecture practice stuck in a cycle of feast

Jon Clayton:

and famine either having too much or not enough worker at any one time.

Jon Clayton:

What if there was a simple way to get prospective clients to engage with

Jon Clayton:

you on a Tshechu old regular basis.

Jon Clayton:

So you could iron out your workload peaks and troughs and have a

Jon Clayton:

steady, predictable pipeline of work without huge expense or hassle.

Jon Clayton:

The good news is you can do this by utilizing launches as

Jon Clayton:

part of your marketing strategy.

Jon Clayton:

Today, I'm joined by world leading online business experts.

Jon Clayton:

Sigrun to explain exactly how you can do.

Jon Clayton:

This in your business.

Jon Clayton:

On this episode of architecture business club, the weekly podcast for solo

Jon Clayton:

and small firm architecture practice owners, just like you who want to build

Jon Clayton:

a profitable future-proof architecture business that fits around their life.

Jon Clayton:

I'm John Clayton, your host, if you're a small practice leader or

Jon Clayton:

sole practitioner in architecture, struggling to find clarity or reach

Jon Clayton:

your goals, consider working with me.

Jon Clayton:

I offer personalized one-to-one support through coaching consulting and mentoring.

Jon Clayton:

And this tailored approach helps you navigate your unique path to success.

Jon Clayton:

Whether it's growing your practice, working few hours or building

Jon Clayton:

your team, I've got you covered.

Jon Clayton:

Just click the link in the show notes to book a call with me to

Jon Clayton:

discuss your options or email John J O n@architecturebusinessclub.com.

Jon Clayton:

For more information.

Jon Clayton:

Now let's discuss launches.

Jon Clayton:

Sigrun is an award winning business coach, best selling author, and

Jon Clayton:

multiple seven figure entrepreneur.

Jon Clayton:

She's on a mission to accelerate gender equality through female entrepreneurship.

Jon Clayton:

She's been called the leading business mentor for online entrepreneurs in

Jon Clayton:

Europe, is a TEDx speaker, and host of the top rated Sigrun Show podcast.

Jon Clayton:

Sigrun's online business journey started shortly after finishing her

Jon Clayton:

master's degree in architecture.

Jon Clayton:

She's since been featured in Forbes and numerous leading media publications in

Jon Clayton:

Europe and has won five Stevie Awards as the Hero of the Year, Entrepreneur

Jon Clayton:

of the Year, Solo Entrepreneur of the Year, Manager of the Year and

Jon Clayton:

Sales Achievement of the Year.

Jon Clayton:

If you'd like to grab a free copy of Sigrun's book, kickstart your

Jon Clayton:

online business by creating an online course and starting to make

Jon Clayton:

sales, then head over to sigrun.

Jon Clayton:

com forward slash architecture business club, Sigrun, welcome

Jon Clayton:

to architecture business club.

Sigrun:

Thank you for having me.

Sigrun:

It's a pleasure to be here.

Jon Clayton:

Oh, it's a pleasure to have you here.

Jon Clayton:

Um, Sigrun, I know we share a love of, of crime fiction.

Jon Clayton:

I was just wondering if you had any book recommendations for me.

Sigrun:

Well, I am mainly reading the Icelandic authors, uh, today

Sigrun:

and, uh, uh, I would say you should look out for Ragnar, R A

Sigrun:

G N A R, that's his first name.

Sigrun:

I don't remember people's last name because we don't use them in Iceland.

Sigrun:

But, uh, Ragnar is a full time lawyer at a big real estate company, but in his

Sigrun:

free time or in his, I guess, during his holiday, he will always write a book.

Sigrun:

So there's a new book every year.

Sigrun:

It's translated into multiple languages, French, English, Dutch, you name it.

Sigrun:

Uh, he's, uh, and he is the fan of Agatha Christie and he

Sigrun:

translated one of Agatha Christie's.

Sigrun:

book when he was only 17 years old.

Sigrun:

And I feel he's like the modern version.

Sigrun:

Agatha Christie today feels a little bit too slow and too stiff.

Sigrun:

And I was a super fan when I was like learning English.

Sigrun:

I was 12 years old.

Sigrun:

I could not understand all the long words when I was reading it

Sigrun:

in the original English version.

Sigrun:

Uh, but I read Agatha Christie for many, many years.

Sigrun:

Uh, but today it feels a little bit like, you know, I guess it's

Sigrun:

just the speed of everything today.

Sigrun:

Some of the Icelandic authors who have, uh, a little bit, what do you call

Sigrun:

a darker side, noir, they call it.

Jon Clayton:

I love that.

Jon Clayton:

The that's potentially just opened up a whole new world of crime

Jon Clayton:

fiction authors for me to explore.

Jon Clayton:

Thank you for that.

Jon Clayton:

I will definitely go and check that out.

Jon Clayton:

We're going to talk today about how architects could use launches

Jon Clayton:

to scale and grow their business.

Jon Clayton:

But before we dig into that, can you tell me a little bit about your experience

Jon Clayton:

of studying to become an architect?

Sigrun:

Well, I was one of the few children, I think, that, uh, felt I had

Sigrun:

to decide earlier what I wanted to be.

Sigrun:

I guess you, you always ask children, what do you want to be?

Sigrun:

And you know, they say fireman or teacher or doctor or something.

Sigrun:

And I, I, I was going to be an author.

Sigrun:

I was six years old and, uh, I hadn't fallen in love with crime fiction

Sigrun:

yet, but I love to tell stories.

Sigrun:

And I would tell stories every day to whoever wanted to listen.

Sigrun:

And I felt this was going to be my path forward, but my parents were

Sigrun:

not so keen on me becoming an author back then you couldn't live from it.

Sigrun:

Uh, and even today we don't know so many authors that are do it full time and can

Sigrun:

live from it properly, except those few that I mentioned before, uh, although

Sigrun:

he's a lawyer full time, so I don't know.

Sigrun:

Could you live from it?

Sigrun:

I guess so.

Sigrun:

But, um, yeah, so they strongly encouraged me to find some other idea what I could

Sigrun:

become when I became a grown up, uh, and I, Said I would become a teacher

Sigrun:

and an author because back then teachers had four months in the summer off.

Sigrun:

Uh, this has changed today because now summer vacation is, uh, shorter, but,

Sigrun:

uh, summer holiday was quite long.

Sigrun:

In the early days, because the kids were helping out at the farms.

Sigrun:

It was like an old fashioned way, like, Hey, the kids come back to the farm

Sigrun:

and they have to help with everything.

Sigrun:

And now nobody's really into farming anymore.

Sigrun:

Uh, so the kids can actually stay longer, uh, longer at school and they can

Sigrun:

finish earlier because we were a little bit behind the European curriculum.

Sigrun:

Uh, so yeah, teacher and author, I thought I had figured out then my teacher.

Sigrun:

My main teacher in school, uh, was telling us why teachers wanted to go on strike.

Sigrun:

Uh, and he put his salary on the board.

Sigrun:

And even though I was not like, Oh, I'm going to be rich or anything like that.

Sigrun:

I was not into really making money, but I knew that this number was low.

Sigrun:

And I was like, I don't know if, if teacher is such a good idea.

Sigrun:

Um, so I was desperate to find something new, uh, that I wanted to become.

Sigrun:

And I loved drawing and I loved looking at houses.

Sigrun:

Um, my parents would often drive around to new neighborhoods on Sundays.

Sigrun:

To my, my mom is totally into design interior and exterior design.

Sigrun:

And so with ice cream in my hand, you know, I would look at new

Sigrun:

buildings and new neighborhoods.

Sigrun:

And I was like, maybe I should become an architect.

Sigrun:

I was 11 years old when I decided to That this is what I was going to do.

Sigrun:

I put the author and teacher idea aside for a moment.

Sigrun:

Um, and so, yeah, it took me 9 years to finally start to study,

Sigrun:

but it was, I was determined.

Sigrun:

Uh, I thought it was the perfect combination of art and science.

Sigrun:

And you couldn't study architecture in Iceland, so I had to go abroad.

Sigrun:

So during our summer holiday, when I was 11 years old, we

Sigrun:

were in Freiburg, Germany.

Sigrun:

And I said to myself, I'm going to come back here and study

Sigrun:

because this is a pretty city.

Sigrun:

Uh, I didn't know you couldn't study architecture in that particular

Sigrun:

city, but I did go to South of Germany and study their architecture.

Sigrun:

So that's how, um, I decided to become an architect.

Jon Clayton:

That's so cool.

Jon Clayton:

And the fact that you decided at such a young age that that

Jon Clayton:

was what you're going to do.

Jon Clayton:

I think for a lot of children and teenagers, often they just have

Jon Clayton:

no idea what they're going to do.

Jon Clayton:

So yeah, that's really quite interesting that you decided at such a young age, 11,

Jon Clayton:

that that was what you're going to do.

Jon Clayton:

And, You did, you did your master's degree in architecture in Germany,

Jon Clayton:

and you then pivoted into this other world of online business.

Jon Clayton:

I'd love to hear what led to that pivot.

Sigrun:

Well, I think it was already clear two years before graduation that

Sigrun:

I was not going to become architect.

Sigrun:

And it was the fact it was the emergence of the internet.

Sigrun:

You know, I was studying in the nineties and we got an email address and, uh, we

Sigrun:

learned about virtual reality modeling.

Sigrun:

Uh, I learned AutoCAD and I already asked.

Sigrun:

During my studies, like I did all the courses that architects could

Sigrun:

do that had anything to do with computers or it or virtual reality.

Sigrun:

And my final thesis, my master's was a 3D multi user campus where

Sigrun:

you could actually walk around.

Sigrun:

It's quite unbelievable because this is now 30 years ago.

Sigrun:

Uh, you could actually walk around with your avatar and you could

Sigrun:

create seminar rooms on the fly.

Sigrun:

You fill out a little form.

Sigrun:

Do you want a whiteboard?

Sigrun:

What do you want for how many people is the seminar room?

Sigrun:

And I programmed this all myself.

Sigrun:

Uh, and the computers were so, uh, bad that often when I was showing

Sigrun:

my master's project, it would crash.

Sigrun:

So I had to have quite powerful computers, but yeah, so it was

Sigrun:

pretty clear to me that I was, I was heading direction, IT, uh, Internet.

Sigrun:

Uh, and so when I graduated, I did not apply at any

Sigrun:

architecture office for a job.

Sigrun:

I went straight for software companies.

Sigrun:

And it was not very practical to work as someone who is designing virtual reality.

Sigrun:

Uh, I was.

Sigrun:

Ahead of the game, we were not many people in the world doing this.

Sigrun:

And there were very few companies, uh, actually doing something around 3d.

Sigrun:

And even today, uh, we're not there yet either.

Sigrun:

Uh, so I'm glad I didn't pick that field because it turned out

Sigrun:

to be a pretty hopeless field.

Sigrun:

Um, we are not so keen on working, walking around this avatars all the time.

Sigrun:

I don't know.

Sigrun:

It just didn't take off.

Sigrun:

Uh, at least not back then, but I, uh, for me, the practical path was to become

Sigrun:

a project manager in a software company.

Sigrun:

And that's what I did first.

Sigrun:

Uh, and I was, I, I took an extra degree in Zurich, Switzerland, uh,

Sigrun:

information architecture was my focus.

Sigrun:

I kept on programming, displaying information.

Sigrun:

Uh, we got special access.

Sigrun:

I'm not sure this would be allowed today because of privacy, but

Sigrun:

we got access to the emails.

Sigrun:

We couldn't read the emails, but we could.

Sigrun:

Send a code over all the emails that were sent out from the whole

Sigrun:

university and detect if the language was positive or negative or neutral,

Sigrun:

and then we would display different colors and different boards.

Sigrun:

And we were all architects working on this.

Sigrun:

It was quite advanced.

Sigrun:

I was able to use a 3 D printer in 99 to print out a little,

Sigrun:

uh, design that I had done.

Sigrun:

Uh, we were a part of a project that went into a book on, uh,

Sigrun:

displaying information in a new way.

Sigrun:

Uh, 1 of my projects was.

Sigrun:

To display where people, what websites they're visiting and which countries.

Sigrun:

So if someone visited a website in Iceland, it would still a

Sigrun:

little pin drop onto Iceland.

Sigrun:

This is before long before Google maps.

Sigrun:

Uh, it was a fantastic year, but I, I realized as a practical

Sigrun:

person that this was all a game.

Sigrun:

This is cool at the university, but what are you going to do in real life?

Sigrun:

You know, how are you going to actually make money?

Sigrun:

And, uh, that was not the way.

Sigrun:

So I became a project manager in a software company.

Sigrun:

I moved back to Iceland after being nine years abroad.

Sigrun:

And, uh, from there, uh, it was in the dot com boom around 2000, where

Sigrun:

companies were hiring too many IT people.

Sigrun:

And most IT people didn't even know how to program.

Sigrun:

And, uh, I eventually lost my job because they had hired too many people

Sigrun:

and didn't have enough projects.

Sigrun:

But 1 of the projects I did in my 1st job after studying was.

Sigrun:

Creating maps for Lufthansa, you know, you know, city maps for Lufthansa,

Sigrun:

because we also back then didn't have Google maps or anything, so they had

Sigrun:

to be manually made for each city.

Sigrun:

Pretty cool, pretty cool project.

Sigrun:

Uh, but again, I'm a practical person.

Sigrun:

I know not everything.

Sigrun:

Uh, you know, you cannot do all of these things if you, of course,

Sigrun:

have decided to live in Iceland.

Sigrun:

Of course, if you live in Iceland.

Sigrun:

Silicon Valley you can do all these fancy projects.

Sigrun:

Yeah.

Sigrun:

So I became a project manager and I worked, uh, I moved over to

Sigrun:

a website company that just did regular websites for companies and

Sigrun:

one day, uh, they, um, company sold.

Sigrun:

And I get the crazy idea I could become the next CEO.

Sigrun:

And it's just like, there was this idea that popped up in my head.

Sigrun:

Uh, I had no business background, no business experience.

Sigrun:

My parents had a business, but it was a dry cleaning.

Sigrun:

So it's not like I knew so much about business.

Sigrun:

Uh, but I just felt it was a relatively small company, only 15 people.

Sigrun:

I had talked to all the clients.

Sigrun:

I felt I knew the process.

Sigrun:

The only thing I didn't know anything about was the bookkeeping

Sigrun:

and the finances, but my dad's that, you'll figure that out.

Sigrun:

Someone will teach you that.

Sigrun:

And to make the long story short, I got the job because the new owner, he

Sigrun:

loved the boldness of asking for the job without having all the qualifications.

Sigrun:

And that's sadly, typically what men do more than women.

Sigrun:

So I'm quite proud that I did this.

Sigrun:

And that's why I share this story.

Sigrun:

It's like, I picked up the phone and called the guy and said, I want the

Sigrun:

job, uh, and then I had to present a project plan and finance plan.

Sigrun:

And I did that and I got the job and that led to me working for this, uh,

Sigrun:

man, uh, over a period of time, I was, uh, basically running online businesses,

Sigrun:

but they were all pretty traditional.

Sigrun:

This is before everyone went on social media.

Sigrun:

This is before everyone created online courses.

Sigrun:

So this is before that, but still, I've got my practical business

Sigrun:

experience, uh, by being a CEO of small companies for, for 10 years.

Sigrun:

Uh, and what led me to start the business I have today.

Sigrun:

Is that I had met my husband in London and decided to move to Switzerland.

Sigrun:

Uh, and there I started to get sick.

Sigrun:

Uh, I had a job in a small company and I started to have neck pain and

Sigrun:

headaches and pinching ear pain.

Sigrun:

And 1st, I didn't associate it with my, but gradually that became

Sigrun:

pretty clear that I was sitting at my desk too long, not taking breaks.

Sigrun:

And in the evening, my hobby was photography, editing pictures.

Sigrun:

So that didn't help either.

Sigrun:

And I had a predisposition to, you know, not the best posture.

Sigrun:

And when you're very ambitious, that doesn't help as well, you know?

Sigrun:

So I had all the perfect ingredients to develop, um, these conditions of

Sigrun:

muscle pain, and so I was sick for seven months, unable to work, that gives you a

Sigrun:

wake up Like, how can I design my life?

Sigrun:

So that I'm not sick or that I can at least avoid getting sick again.

Sigrun:

And that's where also I was in Switzerland and I was like, yeah, 20 days of holiday.

Sigrun:

How am I going to go as often as I want to Iceland?

Sigrun:

My parents are aging.

Sigrun:

Uh, my siblings have children.

Sigrun:

And when am I going to see them?

Sigrun:

If I spend all the four weeks in Iceland, I cannot also go to other places.

Sigrun:

Like.

Sigrun:

This is not the life I envisioned.

Sigrun:

I envisioned more flexibility, freedom.

Sigrun:

Uh, so I started to design my life first.

Sigrun:

Before I decided what kind of business it was, so I didn't know that online business

Sigrun:

doing online courses would be my path.

Sigrun:

It was just like, what do I not want?

Sigrun:

And what is the opposite?

Sigrun:

Like, I want freedom, flexibility.

Sigrun:

I want to take a break in the middle of the day.

Sigrun:

Can I go for a walk?

Sigrun:

Can I work from anywhere in the world?

Sigrun:

Uh, and that led me gradually to like, okay.

Sigrun:

Should I be a, should I, should I be a business coach?

Sigrun:

Like, should I take my 10 years of being a CEO and teach

Sigrun:

people how to run a business?

Sigrun:

And I can do that through online programs where we don't have to meet in person.

Sigrun:

I don't need an office and I can have a team that also doesn't need an office.

Sigrun:

Everybody works from home and it started to become this

Sigrun:

concept of, of online business.

Sigrun:

And that's over 10 years ago.

Jon Clayton:

That's so cool.

Jon Clayton:

It's such an inspiring story.

Jon Clayton:

I love the thing you mentioned about that role at the company where there

Jon Clayton:

was the job of the CEO and you just like, okay, like I don't, maybe on paper

Jon Clayton:

I don't have all the qualifications, but you had that confidence and

Jon Clayton:

self belief to just go for it.

Jon Clayton:

And, um, so there's definitely a lesson that a lot of us could learn there that

Jon Clayton:

particularly sometimes you see these, um, You see job descriptions and it's like

Jon Clayton:

these employers are looking for a unicorn.

Jon Clayton:

There's a list of things a mile long, but actually a lot of the best

Jon Clayton:

qualities of somebody for the role can be the things that, the things

Jon Clayton:

you can't teach anyway, you know.

Jon Clayton:

So I think that's so cool.

Jon Clayton:

And the fact that you then, you went through that life changing experience

Jon Clayton:

and recognize that you, you could design a business around your life.

Jon Clayton:

And that there was another option for you, which has led you down, the road

Jon Clayton:

that you've been on ever since and, um, the amazing achievements that you've

Jon Clayton:

had along the way, which is really cool, should be very proud of yourself.

Jon Clayton:

Which leads us on to something specific we were going to talk about today, which

Jon Clayton:

is around the concept of launching.

Jon Clayton:

So this is something that you, you're an expert in online business, but in

Jon Clayton:

particular, one of your areas of expertise is this concept of launching things.

Jon Clayton:

And I think this concept is, it's probably alien to a lot of architects out there.

Jon Clayton:

Could you tell us simply.

Jon Clayton:

What do we mean when we're talking about launching?

Jon Clayton:

Could you just explain that in simple terms, just in case anyone's

Jon Clayton:

thinking like, how does this relate to me as a average architect?

Jon Clayton:

Remember.

Jon Clayton:

Don't forget to download the architecture business, blueprint the

Jon Clayton:

step by step formula to freedom for architects, architecture, technologists,

Jon Clayton:

and architecture designers.

Jon Clayton:

You can grab the blueprint without any charge@architecturebusinessclub.com

Jon Clayton:

forward slash blueprint.

Jon Clayton:

And if you enjoy this episode, then please leave a five star review or

Jon Clayton:

rating wherever you listen to podcasts.

Jon Clayton:

Now, back to the show.

Sigrun:

Yeah, think of a movie.

Sigrun:

Let's think of, uh, Star Wars.

Sigrun:

Uh, when they bring out a new movie, uh, they, they have a perfect launch

Sigrun:

strategy, or you could call it a marketing campaign for the movie.

Sigrun:

So one year before the premiere, there's a trailer released

Sigrun:

and it leaves a few clues.

Sigrun:

But doesn't show too much.

Sigrun:

So it leaves you excited, questioning.

Sigrun:

You want to know more than they might drop another trailer, maybe

Sigrun:

three months after the first one.

Sigrun:

Then interviews with the actors start to appear in different magazines and

Sigrun:

on TV, uh, and on YouTube, of course, you know, now we have so many different

Sigrun:

channels, social media and everything.

Sigrun:

So we just say generally media.

Sigrun:

And we manage, we, we, we, we mean everything.

Sigrun:

You just start to see these things and whether you are a lot online or,

Sigrun:

or not, it's going to be unavoidable.

Sigrun:

You are going to know that there's a new Star Wars movie coming,

Sigrun:

whether you are a fan or not, and you're going to be curious.

Sigrun:

Like I'm not a super fan of Star Wars.

Sigrun:

I do tend to go to the movies because my husband is a fan.

Sigrun:

Uh, and he will always send me the trailer when it comes out.

Sigrun:

So that is a launch.

Sigrun:

They, when you have a, uh, let's say a big movie premiere in the U S it's all about

Sigrun:

how much, uh, money, or let's say how many tickets they sell the first weekend.

Sigrun:

The 1st weekend determines is this going to be a big movie

Sigrun:

or is this going to be a flop?

Sigrun:

So they do everything in their power to make it so exciting for

Sigrun:

you to go that premiere weekend, because it goes on the news.

Sigrun:

That this latest Star Wars movie box office weekend revenue was

Sigrun:

whatever, a hundred million.

Sigrun:

And you're like, Oh, I need to see this movie.

Sigrun:

So those who didn't go that first week and they go the next week and so forth.

Sigrun:

And then there's more news.

Sigrun:

Oh, it has crossed a billion dollars.

Sigrun:

Wow.

Sigrun:

I got to see it if I haven't seen it yet.

Sigrun:

This is a launch, uh, and I think everyone can understand when

Sigrun:

you explain it with a movie.

Sigrun:

Now you can take this for anything in life.

Sigrun:

I can see that you're into guitars.

Sigrun:

You can launch a new guitar.

Sigrun:

Even if you think like, oh, development in guitars is not so like, there's

Sigrun:

not going to be life changing things, even if I get a new guitar.

Sigrun:

But what if it is a guitar that is made with a special band?

Sigrun:

Maybe the band has signed the guitar.

Sigrun:

It's going to come in a specific color.

Sigrun:

There's going to be a limited edition.

Sigrun:

There's only going to be a hundred of them.

Sigrun:

And you are a super fan of that band.

Sigrun:

And well, you don't need another guitar, but you're going to get it anyway,

Sigrun:

because that's what you do as a superfan.

Sigrun:

That's a launch too.

Sigrun:

Then we even have vacuum cleaners, you know, um, maybe the excitement is a

Sigrun:

little bit less with vacuum cleaners because we're not going to run around

Sigrun:

like, Oh, I need a new vacuum cleaner.

Sigrun:

But what if Dyson has a brand new vacuum cleaner that somehow detect

Sigrun:

that you need to clean today?

Sigrun:

Okay.

Sigrun:

You know, and yesterday it was still clean.

Sigrun:

And, but today you need to go and hoover over it because it has some magic sensors.

Sigrun:

They launch it, they go in the news, they run marketing campaigns, they run ads.

Sigrun:

They make sure that you see it.

Sigrun:

And if you've bought anything from Dyson before, obviously you're going to get

Sigrun:

a newsletter, that's again, a launch.

Sigrun:

So all of these are very practical examples.

Sigrun:

I think everyone can relate to one of these to understand that a launch is a

Sigrun:

marketing campaign, where do you create excitement for the product or the service?

Sigrun:

Ideally ahead of time so that when it's available for purchase that they

Sigrun:

can make a lot of sales in less time.

Sigrun:

And this is what people do in online business.

Sigrun:

Uh, we use launches to sell programs, online programs, online courses,

Sigrun:

uh, anything we sell really.

Sigrun:

Because if you don't launch, you know, if something is available

Sigrun:

all the time and you don't announce to people what's special about it,

Sigrun:

or there's no limited edition or, or there's no sense of urgency.

Sigrun:

Well, then you're going to think to yourself, I can buy it tomorrow.

Sigrun:

I can buy it next week.

Sigrun:

I can buy it next year.

Sigrun:

And you forget about it.

Sigrun:

You don't buy it.

Sigrun:

And the

Sigrun:

same thing, what, what Sara or these fast fashion labels do, let's say

Sigrun:

you go into a Sara store and you see something you like, you know, if you

Sigrun:

don't buy it right now, you need to go into the store after a week or two.

Sigrun:

It's going to be gone.

Sigrun:

They use the same principle in the fast fashion.

Sigrun:

Yeah.

Jon Clayton:

got it.

Jon Clayton:

That makes sense.

Jon Clayton:

You've used some really great analogies there that I'm sure that everyone

Jon Clayton:

that's listening and we'll, we'll, we'll understand the concept now.

Jon Clayton:

I think that, there might be a few skeptical service business owners

Jon Clayton:

that are listening in and are like, well, well, come on though.

Jon Clayton:

Like, why do I need to launch anything?

Jon Clayton:

Can't I, can't I just promote and sell the same thing all year round?

Jon Clayton:

I mean, I think you've, you've kind of answered that though.

Jon Clayton:

There isn't any urgency, is there?

Jon Clayton:

If you are selling the same thing all year round, what is going to draw

Jon Clayton:

somebody to, to engage your services?

Jon Clayton:

Tomorrow or next week, like what's going to be the thing that's

Jon Clayton:

going to get them over the line.

Jon Clayton:

And I think for a lot of, um, particularly smaller service business owners, they

Jon Clayton:

do have natural scarcity because often they only have a limited amount of a size

Jon Clayton:

of the team or resources to devote to a given number of projects in any year.

Jon Clayton:

And often that's something that isn't communicated by those

Jon Clayton:

architecture practice owners.

Jon Clayton:

So they're really missing out.

Jon Clayton:

They're missing an opportunity here, aren't they?

Sigrun:

Yeah.

Sigrun:

So let's say you have an interested buyer, but since you're not communicating

Sigrun:

that you're only going to work with 10 clients this year or this month,

Sigrun:

there is no sense of urgency for them.

Sigrun:

And then they knock on your door and you're fully booked.

Sigrun:

And then they're like, Oh, and they need to go somewhere else.

Sigrun:

So by communicating that you have the limited spot.

Sigrun:

Or limited projects actually, it's going to help you sell more

Sigrun:

and you'd rather be sold out.

Sigrun:

And again, it's very smart to communicate that you're sold out.

Sigrun:

We're fully booked for the summer.

Sigrun:

Uh, we're taking on new projects as of 1st of October.

Sigrun:

You want to get on the wait list?

Sigrun:

That brings another, uh, you know, influx of clients because they're like, Oh, I'm

Sigrun:

not going to miss out on that opportunity because if I don't register here,

Sigrun:

maybe I have to wait until next year.

Sigrun:

And I don't want to wait until next year.

Sigrun:

So it absolutely works in service based industry a lot as well.

Jon Clayton:

Brilliant.

Jon Clayton:

So I'm glad we've been able to quash that myth that, there's a valid reason that

Jon Clayton:

service based business owners that are maybe previously been trying to sell the

Jon Clayton:

same thing all year round, they really should consider utilizing launches.

Jon Clayton:

As part of their strategy.

Jon Clayton:

Are there any other common myths or misconceptions around launches?

Sigrun:

Well, I think, uh, when you want to launch something, you, you need, you

Sigrun:

need to create some sort of, uh, event and I think that's what's what service

Sigrun:

based business owners often do not do.

Sigrun:

They will just send out an email and say, I have 2 spots available.

Sigrun:

That's not really a launch yet.

Sigrun:

It creates sense of urgency.

Sigrun:

So definitely do that.

Sigrun:

But a launch thing means you have some sort of event.

Sigrun:

You invite people to a master class to a webinar.

Sigrun:

Okay.

Sigrun:

And you teach them something.

Sigrun:

Let's say you're an expert in zero energy buildings and your

Sigrun:

clients are curious about it.

Sigrun:

They don't know what exactly that means.

Sigrun:

So how about it's just inviting them to a Zoom call and you explain what it is.

Sigrun:

And how it looks like the process, the benefits and so forth.

Sigrun:

And then whoever's interested can sign up on a wait list or interest list.

Sigrun:

That is kind of a launching.

Sigrun:

And then again, you can say limited number of spots we're taking on these clients.

Sigrun:

And, you know, some people are not ready yet, but you know, they're interested.

Sigrun:

So you can communicate with them differently and you can always reach

Sigrun:

out to them and say, are you ready now for your zero energy project?

Jon Clayton:

I love that.

Jon Clayton:

Yeah.

Jon Clayton:

That's such a simple idea that somebody that's, that you could

Jon Clayton:

implement that without needing huge amounts of tech or anything like that.

Jon Clayton:

And by creating an event, it does create more of a sense of Urgency

Jon Clayton:

to get people to come along.

Jon Clayton:

If it's like we're running this next week or the next month,

Jon Clayton:

it's a really, really good idea.

Jon Clayton:

What are the typical stages of a, of a launch?

Jon Clayton:

Is there kind of like different stages to it?

Jon Clayton:

Like what would normally happen in like the sort of pre launch?

Jon Clayton:

Is the things that happen post launch as well from the before

Jon Clayton:

and after the date of the event?

Sigrun:

Yeah, let's say the zero energy example again.

Sigrun:

So if you come out of the blue with a zero energy webinar, it may work, but

Sigrun:

the better way is to actually write about it first, you know, maybe if you're

Sigrun:

blogging or if you're doing a video or in your case, podcasting, like talk about.

Sigrun:

expertise, your area of expertise, talk about it before you suddenly,

Sigrun:

it's like dating a little bit, you know, let's first start with a coffee

Sigrun:

before we go all the way to dinner.

Sigrun:

Uh, and so that's how you can really think of a launch.

Sigrun:

Is this, it's, uh, you're building a relationship and, uh, first, if

Sigrun:

people don't know what you're known for or what you're good at, you need

Sigrun:

to tell them that you're expert in it.

Sigrun:

So you talk about the subject and then, uh, then you would have a launch event.

Sigrun:

Tell people about it multiple times, not just one invite.

Sigrun:

You need one, two, three, four invites, maybe.

Sigrun:

So you need to give people maybe a two weeks lead time where you are

Sigrun:

continuously inviting them to that event and reminding them of your expertise

Sigrun:

and why they need this, uh, information.

Sigrun:

And then there is a period of what we call open cart.

Sigrun:

Now, open cart could be signing up for interlist or book a

Sigrun:

call, book a free call with us.

Sigrun:

You know, we're taking free calls this week, next week, not.

Sigrun:

So that's kind of the open card period.

Sigrun:

Something needs to happen and there's a deadline because that's

Sigrun:

how you create the sense of urgency.

Sigrun:

And you can repeat this multiple times a year and it doesn't have

Sigrun:

to just, just to be for services.

Sigrun:

You know, as a, as an architect, you can create online courses and that could

Sigrun:

be great supplemental income as well.

Jon Clayton:

I love that.

Jon Clayton:

So there's a couple of great things there.

Jon Clayton:

So just to, to dig into the idea of the event.

Jon Clayton:

So we're using the example of a webinar.

Jon Clayton:

In this case, we've mentioned about, uh, a practice that perhaps specializes

Jon Clayton:

in low energy, zero carbon buildings, that sort of thing that they could

Jon Clayton:

choose to run a series of events.

Jon Clayton:

They could do it multiple times across the year.

Jon Clayton:

Depending on their, uh, how many clients that they're looking for.

Sigrun:

Mm

Jon Clayton:

And you mentioned that when they choose a date for this event, that

Jon Clayton:

they need to allow a leading period pre launch in order to start talking about

Jon Clayton:

it and to build some excitement and you mentioned that they could maybe write

Jon Clayton:

some blog articles, maybe they could be talking about it in their social media

Jon Clayton:

channels to, uh, help get interest.

Jon Clayton:

To help get people to raise their hand that are interested in this event.

Jon Clayton:

And then afterwards, you mentioned about there's a period where we can either

Jon Clayton:

invite people to, we could invite them to a one to one call if the attendees

Jon Clayton:

have come along and want to learn more about working with our practice.

Jon Clayton:

And you mentioned that.

Jon Clayton:

You could have this open cart period where we say the next week or a day,

Jon Clayton:

this day, we're doing these calls, but then after that, we're not because we're

Jon Clayton:

going to be busy serving our clients.

Jon Clayton:

And this opportunity is not going to come around again for say,

Jon Clayton:

three months, something like that.

Jon Clayton:

I love that.

Jon Clayton:

That's such a great concept that like any of the practices that are listening

Jon Clayton:

could use that without having to invest.

Jon Clayton:

It's quite a simple tweak that could have a really great impact, but without

Jon Clayton:

them having to invest lots of time and money in a really complicated,

Jon Clayton:

uh, strategy or system, and actually the tech could be really relatively

Jon Clayton:

simple for that as well, which I really

Sigrun:

Absolutely.

Sigrun:

Just need zoom and send out your emails.

Jon Clayton:

The other thing you mentioned there is about the idea of, um,

Jon Clayton:

having product like a digital product.

Jon Clayton:

So there's also this opportunity for practice owners and architects to

Jon Clayton:

create maybe an online course or.

Jon Clayton:

Other sorts of digital products that I've seen have been things

Jon Clayton:

like eBooks or guides, downloads.

Jon Clayton:

It could be a, a masterclass, a video series.

Jon Clayton:

There's, there's a number of different things that they could

Jon Clayton:

offer as a digital product.

Jon Clayton:

Um, so that's another great way that they could make some additional income.

Sigrun:

Yeah, I think, uh, the fact that I'm an architect, I do attract

Sigrun:

some architects into my online business.

Sigrun:

Many of them are switching over to some other topics.

Sigrun:

Because interests may be changed over time, but I do have at the moment,

Sigrun:

uh, uh, an architect out of Poland that, uh, I just love her story.

Sigrun:

Uh, and the reason I picked zero energy buildings is because that's her topic.

Jon Clayton:

Ah,

Sigrun:

And she and her husband had been running their architecture office

Sigrun:

for many years and, uh, decided to focus on zero energy buildings and kind

Sigrun:

of leave the traditional ones aside.

Sigrun:

But with COVID and everything, it was kind of the business had stalled

Sigrun:

and even declined a little bit.

Sigrun:

Uh, and they were really thinking, how do we move forward?

Sigrun:

And so, uh, in the beginning of 2023, they decided we're

Sigrun:

going to try online business.

Sigrun:

And they, uh, joined one of my programs where I teach people how to create an

Sigrun:

online course and start to make sales.

Sigrun:

And they have been able in one year to create a six figure online business

Sigrun:

and it increased their offline business as well as a side benefit.

Sigrun:

So now they have this business where they are making almost, uh, yeah,

Sigrun:

they're still making more with the offline business, but the online

Sigrun:

business is becoming, uh, it will surpass the offline business very soon.

Sigrun:

And, uh, it's been such a great way to, you know, once you recorded a course,

Sigrun:

of course you have to run it and give some time to it, but you have put

Sigrun:

your knowledge into, uh, Recordings, then, uh, you save a lot of time and

Sigrun:

the cool thing about doing an online course, and you can also do it with

Sigrun:

ebook, but typically you earn a much more with online courses and ebooks.

Sigrun:

That's why I recommend online courses.

Sigrun:

Is they have attracted other architects that feed them now as experts in this

Sigrun:

topic, and they are attracting the homeowners that also see them as experts

Sigrun:

because they are the ones talking about it much more than anyone else.

Sigrun:

So now they have these 2 audiences.

Sigrun:

Attracted by their campaigns.

Sigrun:

So that's maybe the biggest challenge they have.

Sigrun:

Every time they launch something, they attract both audiences and then they

Sigrun:

have to, you know, segment and email different messages to different audiences.

Sigrun:

But it's been a beautiful way of their expertise was exclusive for homeowners.

Sigrun:

And therefore not enough homeowners knew about that by actually saying, Hey,

Sigrun:

abundance mindset thinking, we're going to teach other architects what we know.

Sigrun:

They are attracting the architects and homeowners, you know, and I

Sigrun:

think that mindset is off, not there.

Sigrun:

Like, Oh, I have this expertise.

Sigrun:

I'm not going to tell anyone about it.

Sigrun:

The fact that they're sharing it and they have free trainings.

Sigrun:

And of course they have paid courses.

Sigrun:

Now they've started a membership.

Sigrun:

Um, is that more people know about them overall?

Sigrun:

Uh, and they have really been, uh, been able to put like a stake in the

Sigrun:

ground and say, we are experts in this.

Sigrun:

Uh, and that attracts more and more clients.

Jon Clayton:

that's awesome.

Jon Clayton:

Again, that's another, another thing that.

Jon Clayton:

A lot of folks might not have considered that actually in that they've got

Jon Clayton:

skills and expertise that they can offer and monetize and sell, particularly

Jon Clayton:

through something like an online course that could be for their peers

Jon Clayton:

as well as for their typical customers.

Jon Clayton:

And you mentioned that it's got this multiplier effect that

Jon Clayton:

they're attracting more of both.

Jon Clayton:

So in terms of like what that's going to bring to the table, Due to their bottom

Jon Clayton:

line to their numbers in their business, then there's going to be an absolute game

Jon Clayton:

changer from, from where they were before.

Sigrun:

Yeah.

Sigrun:

And now they say to me, actually, we only have time for 10

Sigrun:

projects, offline projects a year.

Sigrun:

But the fact that they are teaching their peers.

Sigrun:

They can even benefit from the, you know, the extra work that's coming

Sigrun:

in and they can start to recommend.

Sigrun:

So it becomes like a whole ecosystem.

Jon Clayton:

That's so cool.

Jon Clayton:

I love that.

Jon Clayton:

This has been, this has been really interesting today.

Jon Clayton:

I'm, I'm glad that you were able to find the time to come on the show and

Jon Clayton:

share your expertise around launching in particular, what would be the main

Jon Clayton:

thing that you'd like everyone to take away from our conversation today?

Sigrun:

I would love everyone to learn about launching.

Sigrun:

I think it's been, for me, the biggest, uh, game changer, if you want to call it.

Sigrun:

It's such a popular word right now.

Sigrun:

We're going to get bored of the game changer word, but it was a

Sigrun:

true game changer when I learned launching about 11 years ago.

Sigrun:

And I think it's relevant in any type of, uh, field also, also even

Sigrun:

on a personal level, I've benefited from launching and it's how, how to

Sigrun:

sell, how to sell with excitement.

Sigrun:

Uh, and how to package your offer in a way that lands with your ideal

Sigrun:

client, that makes it exciting for them to become your customer.

Sigrun:

So, um, whatever you do, then learn about the concepts of launching.

Sigrun:

There are books out there.

Sigrun:

Uh, there are episodes on my podcast.

Sigrun:

There are many ways to learn about launching.

Sigrun:

Uh, and I think.

Sigrun:

It should be everyone's toolbox if they want to make more sales.

Jon Clayton:

Absolutely.

Jon Clayton:

I completely agree.

Jon Clayton:

Was there anything else you wanted to add that we haven't covered?

Sigrun:

Well, I just want to mention my book again.

Sigrun:

Um, I created a course, uh, 2018 anyone who wants to start

Sigrun:

online and I call it kickstart.

Sigrun:

Makes sense.

Sigrun:

Uh, and it's really, uh, a program that takes you through creating an online

Sigrun:

course from scratch, even if you've never created a course before, how to

Sigrun:

build your email list, how to create basically raving fans on your email

Sigrun:

list, and then how to make an offer.

Sigrun:

I put it all in a book.

Sigrun:

So, uh, and since I'm here with you, I want to give this book for free.

Sigrun:

So, uh, that's what you can do.

Sigrun:

You can go to sydn.

Sigrun:

com for slash architecture business club, one word, uh, and grab that free copy.

Sigrun:

Otherwise you can also go and buy the book on Amazon, but you shouldn't do that.

Sigrun:

You should just grab the free copy.

Jon Clayton:

That's awesome.

Jon Clayton:

I will make sure that that link, uh, is in the show notes as well.

Jon Clayton:

So people can go and, and grab that.

Jon Clayton:

What a great opportunity to get that for free.

Jon Clayton:

Sigrid, there's another thing that I wanted to ask you.

Jon Clayton:

It's not about the main topic, but it's just a question I like to

Jon Clayton:

ask all of the guests on the show.

Jon Clayton:

I love to travel and to discover new places.

Jon Clayton:

And I know you do too.

Jon Clayton:

I was wondering if you could just tell me just one of your favorite

Jon Clayton:

places and what you love about it.

Jon Clayton:

And this can be.

Jon Clayton:

It can be somewhere near or far where comes to mind.

Sigrun:

My favorite place is in Iceland.

Sigrun:

I am biased, Icelandic.

Sigrun:

Um, I travel around Iceland every year and I look at different, uh, areas of

Sigrun:

the country, but there are places where I go to again and again and again.

Sigrun:

And one of them is the Glacier Lagoon in the South of Iceland.

Sigrun:

It is a lagoon where the glacier is coming into the lagoon and the ice breaks off.

Sigrun:

And so it's full of little icebergs and you can go on a boat and say,

Sigrun:

you know, go between the icebergs.

Sigrun:

There are also sometimes seals to be seen there and close by is something

Sigrun:

what we call a diamond beach.

Sigrun:

Not because there are diamonds, but there are little icebergs there.

Sigrun:

You can sometimes sit on them.

Sigrun:

They're big enough to sit on or they're tiny so you can hold them.

Sigrun:

It's a magical place and I think it's quite unique in Europe.

Jon Clayton:

That sounds absolutely amazing.

Jon Clayton:

I, I had the, the pleasure of visiting Iceland many, many years ago.

Jon Clayton:

It was bizarrely, it was just for a day.

Jon Clayton:

I don't know how this came about, but my, my dad's, um, we, we got this

Jon Clayton:

deal at the travel agents or something to just take a day trip to Iceland.

Jon Clayton:

We had a great time, but I felt like I only got to see

Jon Clayton:

like the tiniest little bit.

Jon Clayton:

Of it, you know, obviously you can't really get to see a place in just a

Jon Clayton:

day, but we got to visit Reykjavik and, uh, visit a few places nearby.

Jon Clayton:

And I always thought one day, one day I will go back and visit again and

Jon Clayton:

get to see the rest of the country because I know it's a beautiful place.

Jon Clayton:

Sigrun, thanks again so much for your time today.

Jon Clayton:

I really appreciate you coming on the show and sharing your expertise.

Jon Clayton:

Could you just remind everybody again, where is the best place

Jon Clayton:

to connect with you online?

Sigrun:

My website is sigrun.

Sigrun:

com and I'm sigrun.

Sigrun:

com, one word, on all social media channels, mostly on

Sigrun:

Facebook and Instagram.

Sigrun:

These are my favorite places, but I'm also on LinkedIn.

Jon Clayton:

Cool.

Jon Clayton:

Brilliant.

Jon Clayton:

Well, thanks again.

Jon Clayton:

It's been a pleasure to have you on the show.

Sigrun:

Thank you for having me.

Sigrun:

It's great to talk to another architect.

Jon Clayton:

Next time I'll be talking about customer relationship management

Jon Clayton:

systems or otherwise known as a CRM.

Jon Clayton:

Thanks so much for listening to this episode of architecture business club.

Jon Clayton:

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Jon Clayton:

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Jon Clayton:

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Jon Clayton:

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Jon Clayton:

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Jon Clayton:

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Jon Clayton:

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Jon Clayton:

If you want to connect with me, you can do that on most social media

Jon Clayton:

platforms, just search for at Mr.

Jon Clayton:

John Clayton.

Jon Clayton:

The best place to connect with me online, though is on LinkedIn.

Jon Clayton:

You can find a link to my profile in the show notes.

Jon Clayton:

Remember.

Jon Clayton:

Running your architecture business.

Jon Clayton:

Doesn't have to be hard and you don't need to do it alone.

Jon Clayton:

This is architecture business club.