Dec. 17, 2025

How To Get More Done (Without Burnout!) with Louise Miller | 112

How To Get More Done (Without Burnout!) with Louise Miller | 112

In this episode of Architecture Business Club, hosted by Jon Clayton, productivity mentor Louise Miller joins to discuss a new definition of productivity that focuses on doing what's important rather than doing more in less time. Key topics include the importance of creating space over relying on systems, how productivity begins before taking action, and why recognising capacity can prevent burnout. The episode also explores practical strategies like taking a pause to reassess goals and the benefits of changing environments. Louise's insights are aimed at helping business owners achieve more with a sense of fulfilment and well-being.

Today’s Guest

Louise Miller is a productivity mentor, the founder of Make It Happen Club and host of the Unfrazzle podcast. She’s on a mission to change the world by helping her clients change the world. She partners with coaches, consultants and community-builders who have a big, exciting vision, helping them land their ideas in reality, reach more people and make a bigger impact, whilst being kind to themselves along the way.

Episode Highlights

00:00 Introduction to Productivity

00:42 Meet Louise Miller

01:30 Challenging Traditional Productivity

02:26 The Importance of Doing What's Important

03:21 The Busy Trap

04:34 Productivity Before Action

04:45 The Treehouse Analogy

09:32 The Progress Cycle

10:56 Space vs. Systems

11:47 The Chaos of Systems

14:23 The Emotional Weight of Productivity

15:52 The Vicious Cycle of To-Do Lists

17:04 Six Pillars of Productivity

17:44 The Life-Friendly Approach

19:01 The Rhythm of Productivity

19:30 The Neuroscience of Productivity

22:50 The Real Reasons for Not Getting Things Done

25:23 The Power of the Treehouse

29:49 Final Thoughts and Resources

Key Takeaways

Prioritise Space and Reflection Over Constant Action

True productivity is not about relentless activity or doing more in less time, but about creating space to pause, reflect, and make intentional choices. Taking time to step back. Louise’s “treehouse” analogy allows for clarity, better decision-making, and prevents the cycle of busywork and burnout.

Focus on What’s Important, Not Just What’s Urgent

Productivity isn’t simply ticking off tasks. Instead, it’s about identifying and working on what truly matters, rather than being caught up in the “busy trap”. This means aligning your actions with your values and long-term goals, and letting go of tasks that do not serve your bigger purpose.

Systems Are Secondary to Self-Awareness and Capacity

While productivity systems and tools can be helpful, they are not a cure-all. If you’re overwhelmed or unclear, new systems will only organise your chaos. The real key is self-awareness: understanding your own needs, capacity, and life context, and building a rhythm of regular reflection. Productivity is personal. Experiment to find what works for you, and don’t feel broken if someone else’s method doesn’t fit.

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Take Louise’s Productivity Quiz 🖥️

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Next Episode

Next time, Jon shares a short Christmas message.

00:00 - Introduction to Productivity

00:42 - Meet Louise Miller

01:30 - Challenging Traditional Productivity

02:26 - The Importance of Doing What's Important

03:21 - The Busy Trap

04:34 - Productivity Before Action

04:45 - The Treehouse Analogy

09:32 - The Progress Cycle

10:56 - Space vs. Systems

11:47 - The Chaos of Systems

14:56 - The Emotional Weight of Productivity

16:25 - The Vicious Cycle of To-Do Lists

17:37 - Six Pillars of Productivity

18:17 - The Life-Friendly Approach

19:34 - The Rhythm of Productivity

20:03 - The Neuroscience of Productivity

23:23 - The Real Reasons for Not Getting Things Done

25:56 - The Power of the Treehouse

30:22 - Final Thoughts and Resources

Jon Clayton:

Are you ready to get more done than you ever thought possible?

Jon Clayton:

In this episode, we are talking about.

Jon Clayton:

Productivity, you'll learn a new human first definition of productivity,

Jon Clayton:

why productivity happens before you take action, and why space is more

Jon Clayton:

powerful than systems and stick around to the end where we share the real

Jon Clayton:

reason things aren't getting done.

Jon Clayton:

Welcome to Architecture Business Club, the show that helps you build

Jon Clayton:

a better business in architecture so you can enjoy more freedom,

Jon Clayton:

flexibility, and fulfillment.

Jon Clayton:

I'm your host, John Clayton, and if you're joining us for the

Jon Clayton:

first time, don't forget to hit the follow or subscribe button.

Jon Clayton:

We're joined by Louise Miller, a productivity mentor.

Jon Clayton:

The founder of Make It Happen Club and the host of the UN Frazzled podcast.

Jon Clayton:

She's on a mission to change the world by helping her clients change

Jon Clayton:

the world to discover changes you can make to be more productive.

Jon Clayton:

Take Louise's free quiz by clicking the link in the show notes.

Jon Clayton:

So Louise, we are going to talk about productivity.

Jon Clayton:

We can get more done without burning ourselves out, and we're gonna

Jon Clayton:

challenge, I think, what people think of productivity in the conversation.

Jon Clayton:

So let's begin with what's your definition of productivity?

Louise Miller:

Yeah.

Louise Miller:

So I am gonna contrast my definition with what a lot of

Louise Miller:

people would say if you asked them.

Louise Miller:

So if you asked most people what they would say, productivity is,

Louise Miller:

I think what they'd say is some version of doing more in less time.

Louise Miller:

It's about getting more done in less time.

Louise Miller:

But for me, I find that kind of makes me immediately go a bit tense and

Louise Miller:

kind of thinking about it that way in my previous life before I started my

Louise Miller:

business actually made me ill because it's constantly kind of in this battle

Louise Miller:

against time that you're never gonna win.

Louise Miller:

'cause time will keep ticking along.

Louise Miller:

You're never really finished.

Louise Miller:

So if you are looking at it as doing more in less time, and that's it.

Louise Miller:

I don't think that's particularly helpful.

Louise Miller:

So the definition I came up with, which I kind of, I was gonna say I

Louise Miller:

was forced to come up with, I wasn't forced nobody, you know, nobody was

Louise Miller:

standing over me with a big stick.

Louise Miller:

But in order for me to do my work, which you know, is helping people get stuff

Louise Miller:

done, I needed to redefine it so that I felt comfortable and that I wasn't

Louise Miller:

leading people along a merry path to burnout and making themselves ill.

Louise Miller:

So the way that I look at it now, and the way I talk about it with my clients and in

Louise Miller:

the work that I do, is that productivity is about doing what's important.

Louise Miller:

As efficiently as you can to create space for what you love.

Louise Miller:

And I think the two key things in that, that's different from what a

Louise Miller:

lot, a lot of people would say is it's about doing what's important,

Louise Miller:

not doing all of the things.

Louise Miller:

And it's about creating space, not about doing more, doing

Louise Miller:

so that you can do more doing.

Jon Clayton:

There's quite a big difference, isn't there?

Jon Clayton:

There between those two approaches to it.

Louise Miller:

I think so.

Louise Miller:

I mean, it can feel a bit subtle, but usually when I share that definition,

Louise Miller:

people's shoulders just relax a little bit and all of a sudden it

Louise Miller:

just puts a whole different um, yeah, different perspective on things.

Louise Miller:

'cause it's like, why are you doing what you're doing?

Louise Miller:

And if you can start to think about that as well, you can let

Louise Miller:

go of a lot of the stuff that actually might not be important.

Louise Miller:

It might not be helping you get where you wanna go.

Louise Miller:

And that was also, you know, quite liberating I think for people.

Jon Clayton:

think, I

Jon Clayton:

think with some people, their experiences that there's like,

Jon Clayton:

um, to be seen, to be busy.

Jon Clayton:

but not necessarily doing the things that really kind of push things forward.

Jon Clayton:

And I've absolutely have been guilty of this, you know, that, that thing

Jon Clayton:

you mentioned there about this idea of productivity where it's just.

Jon Clayton:

Trying to do things quicker so we can cram more in and do more,

Jon Clayton:

just more and more and more.

Jon Clayton:

Um, I've definitely found myself in that position before and felt quite

Jon Clayton:

stressed about it, to be quite honest.

Louise Miller:

Yeah, me too.

Louise Miller:

It made me ill, I ended up signed off work with, uh, work related

Louise Miller:

stress and anxiety when that was how I was going through life.

Louise Miller:

And I had colleagues also actually I was, um, working for a university at

Louise Miller:

the time and I had colleagues that whenever anyone asked them how they

Louise Miller:

were, their answer would be busy.

Jon Clayton:

Mm.

Louise Miller:

And I would quite often know that actually they weren't

Louise Miller:

busy 'cause I was managing them.

Louise Miller:

I had an eye on what they were doing, but they were so terrified

Louise Miller:

of saying that they weren't busy for fear of what that would mean.

Louise Miller:

Someone would give them more to do or they'd be seen as lazy or something.

Louise Miller:

It's a really strange relationship that we have, I think with that word.

Louise Miller:

It's interesting.

Jon Clayton:

Yeah.

Jon Clayton:

Busy.

Jon Clayton:

Busy doing what?

Louise Miller:

Yes, exactly.

Louise Miller:

Yeah.

Jon Clayton:

Something that I've heard you talk about, you, you believe that.

Jon Clayton:

Productivity happens before you take action.

Jon Clayton:

Can you explain that for us?

Louise Miller:

Yeah, absolutely.

Louise Miller:

So I'm going to share an analogy that I think is helpful when we think about this.

Louise Miller:

So, running a business can be a bit like walking through a forest, right?

Louise Miller:

You wanna get to the other side, um, and you set out all excited

Louise Miller:

that you're going on an adventure.

Louise Miller:

Um, but.

Louise Miller:

There comes a point, yes, there are nice areas of dappled sunlight and it

Louise Miller:

all feels lovely and there's squirrels running about and it's lovely, but

Louise Miller:

you also reach a point sometimes where, well, not sometimes, I think

Louise Miller:

all of the time, where you end up in those kind of damp, dank corners of

Louise Miller:

the forest and there's muddy puddles, and it all starts to feel a little

Louise Miller:

bit scary, and you can start to feel like you're walking around in circles.

Louise Miller:

You've got your eyes on your feet.

Louise Miller:

Because you don't wanna trip over the tree roots or those kinds of

Louise Miller:

things, and you've just got your head down and you're keeping going.

Louise Miller:

But then you start to wonder, am I actually going in the right direction?

Louise Miller:

Have I seen that tree before?

Louise Miller:

Start to feel a bit lost, perhaps get in a bit of a panic.

Louise Miller:

So at that point, you have a choice.

Louise Miller:

You can either keep walking and hope for the best, or you can

Louise Miller:

take a, you know, take a pause.

Louise Miller:

And in my little analogy, it just so happens as luck would

Louise Miller:

have it, there's a tree house.

Louise Miller:

So we've, we've stopped.

Louise Miller:

We're walking around, we're feeling a bit lost.

Louise Miller:

We stopped for a second and then we lift our eyes up and look up and you

Louise Miller:

can see that there's a lovely tree house in one of the nearby trees.

Louise Miller:

It looks all warm and cozy and inviting, and you think I'm going up there.

Louise Miller:

So you go up to the tree house, have a little rest, settle your nervous system,

Louise Miller:

get the panic, kind of gone, have a cup of tea, nice chalky bickie, and then.

Louise Miller:

You know when you're feeling a little bit calmer, you can look out of

Louise Miller:

the treehouse window and look down.

Louise Miller:

So you can look back to where you've come from, first of all, which will actually

Louise Miller:

remind you of how far you have come.

Louise Miller:

You might feel like you haven't, but you'll see how far you've come.

Louise Miller:

You can look over there into the distance.

Louise Miller:

Just remind yourself where you're going to get another sense of, you

Louise Miller:

know, yes, I do wanna get over there.

Louise Miller:

Give yourself that motivation again, and then you can look down a little bit

Louise Miller:

and actually start to map out the route.

Louise Miller:

And look for the easiest way to get to where you're going so that when

Louise Miller:

you are ready to climb back down onto the forest floor, you are feeling a

Louise Miller:

lot more resourced, um, resilient.

Louise Miller:

You know where you're going.

Louise Miller:

You've got a bit of a map in your head as to how you're gonna get where you're

Louise Miller:

going, and then off you go again.

Louise Miller:

Right?

Louise Miller:

So I think we can all agree that the most productive thing that happened there was

Louise Miller:

going up into the tree house, not just carrying on, walking around in circles.

Louise Miller:

And so for me that even though it might have felt like you weren't doing anything,

Louise Miller:

'cause you're not actually in motion, you're not, you know, putting one foot

Louise Miller:

in front of the other, that is still the most productive thing that we could do in

Louise Miller:

that situation because it's allowing us to take that pause and go right to remind,

Louise Miller:

remind myself of what's important, why I am trying to get to where I'm going,

Louise Miller:

where I'm going, how I'm gonna get there.

Louise Miller:

Um, and that all happens in that pause, not when we are taking action.

Louise Miller:

For me.

Louise Miller:

That's what I mean when I say that productivity happens

Louise Miller:

before you take action.

Louise Miller:

It's in that pause.

Louise Miller:

Does that make sense?

Louise Miller:

Resonate?

Jon Clayton:

Uh, it, it really does.

Jon Clayton:

Yeah.

Jon Clayton:

Um, it's like being able to step back from the day to day and to be able to see

Jon Clayton:

that big picture sort of helicopter view.

Jon Clayton:

Over what you're doing rather than being stuck in the weeds.

Jon Clayton:

I think that there's so many times, um, I've experienced this personally

Jon Clayton:

where I, I, you know, I, I have this idea of, of the direction I'm going

Jon Clayton:

in and then I just get stuck in the day to day and I lose sight of what it

Jon Clayton:

is that I'm actually trying to do and sometimes can end up spending time.

Jon Clayton:

Um.

Jon Clayton:

Working on things that aren't actually moving me forward in the right direction.

Jon Clayton:

And maybe I'm going off on a, you know, to use the kind of forest analogy that

Jon Clayton:

I'm kind of going off down a, down an alternative path or another winding

Jon Clayton:

path somewhere that's not actually taking me in the right direction.

Jon Clayton:

And, um, yeah, unless, unless there is some kind of pause or moment when

Jon Clayton:

you do step out of that and, and climb up into the, uh, the tree house

Jon Clayton:

to be able to see the big picture.

Jon Clayton:

Um.

Jon Clayton:

It's really difficult to get back on track again.

Jon Clayton:

I

Louise Miller:

It is.

Louise Miller:

Yeah, absolutely.

Louise Miller:

And I think for a lot of people, they think that productivity is in the

Louise Miller:

action that you're taking, but when all you are doing is taking action.

Louise Miller:

That can actually lead to overwhelm and becoming a bit frazzled.

Louise Miller:

And you're just, like you said, doing busy work that's not

Louise Miller:

necessarily actually helpful.

Louise Miller:

And you know, you start getting easily distracted.

Louise Miller:

You're picking things up and putting them down again.

Louise Miller:

But you are so fixed in this mindset that I've got a lot to do.

Louise Miller:

I just need to keep going.

Louise Miller:

I need to keep my head down and keep going.

Louise Miller:

It's just so counterproductive.

Louise Miller:

I describe, you know, you can get in when you're staying in that kind of action

Louise Miller:

space, you can end up in this sort of frantic and frazzled overwhelm loop.

Louise Miller:

And the only way you can stop that is to take that step out

Louise Miller:

of it and to take that pause.

Louise Miller:

And I'll just share here as well.

Louise Miller:

I think 'cause it's relevant, I've, I talk about this kind of progress cycle

Louise Miller:

and if you can stay in this progress cycle, you will be productive and

Louise Miller:

you will get to where you want to go.

Louise Miller:

And that all starts with the pause.

Louise Miller:

So the first thing to do is to pause, then you reflect.

Louise Miller:

So that's what we were doing when we were looking back to see how far we've

Louise Miller:

come, looking to where we're going.

Louise Miller:

Thinking about, you know, am I spending my time on the right things?

Louise Miller:

Um, have I spent my time, well this week, this month, whatever that is, we

Louise Miller:

take the pause, then we reflect from that place, we can then make a choice.

Louise Miller:

So that's when you choose what you're gonna do differently or

Louise Miller:

what you're going to do next, or what you're not going to do next.

Louise Miller:

Just making an intentional choice while you are feeling calm and connected

Louise Miller:

to where it is that you wanna go.

Louise Miller:

And then once you've made that choice, that's when you start taking action.

Louise Miller:

And when you work like that, it kind of becomes inevitable that the next

Louise Miller:

part of the cycle after action is to complete, to finish what you've started,

Louise Miller:

rather than bouncing around all over the place, trying to do 15 things at once.

Louise Miller:

And if you can find a way, um, you know, some people take a visual and put it on

Louise Miller:

on the wall, so they're looking at it.

Louise Miller:

If you can find a way to stay in this kind of pause, reflect, choose,

Louise Miller:

act, complete, and then start again.

Louise Miller:

It can be a really great way just to keep you focused and

Louise Miller:

moving in the right direction.

Jon Clayton:

I love that.

Jon Clayton:

I love that.

Jon Clayton:

That's, that, that's a really interesting way to think about it.

Jon Clayton:

So, um, Louise, I've, I've, we've talked a little bit about here, about,

Jon Clayton:

um, space, Often people talk about systems a lot though when it comes to

Jon Clayton:

productivity, but why, why space do you think more powerful than systems?

Jon Clayton:

That's something that you've talked about before.

Jon Clayton:

Um, what do you mean by that?

Louise Miller:

Yeah.

Louise Miller:

So what I see happen with a lot of people that are feeling that, like they're

Louise Miller:

not getting as much done as they want.

Louise Miller:

They're not as productive as they want to be.

Louise Miller:

The solution they start looking for is some kind of system.

Louise Miller:

So they start thinking, oh, I just need to.

Louise Miller:

Start a new Asana board or let me go and buy that gorgeous planner

Louise Miller:

that's gonna cost me 50 quid.

Louise Miller:

But isn't it pretty?

Louise Miller:

And you know, downloading apps and all of that kind of stuff that

Louise Miller:

will help you manage your to-dos.

Louise Miller:

People kind of look to those systems 'cause they think

Louise Miller:

that's what the problem is.

Louise Miller:

The trouble is when that's what you are reaching for.

Louise Miller:

If you are in chaos in your mind, all you're going to be doing is

Louise Miller:

transferring that chaos into your system, which isn't gonna help you.

Louise Miller:

Uh, in terms of being more productive, you know, if you've got someone in

Louise Miller:

your team, you're gonna be delegating, perhaps delegating or inputting

Louise Miller:

chaos into your team as well.

Louise Miller:

So yes, those systems can be helpful, but they shouldn't be the starting point.

Louise Miller:

The starting point should be the, the space, the pause that we just

Louise Miller:

talked about, so that you can figure out what is most important to you.

Louise Miller:

Remind yourself of your goals.

Louise Miller:

You know, figure out what are the actions I need to take to get me there?

Louise Miller:

What can I let go of?

Louise Miller:

Um, understand what else is going on in your life that

Louise Miller:

might be impacting on your work.

Louise Miller:

Because we are, you know, we're not robots.

Louise Miller:

If there's something big going on outside of work, it is gonna impact

Louise Miller:

what you're able to achieve in work.

Louise Miller:

So you need the space to figure all of that out.

Louise Miller:

And then from there, by all means, you know, find a system that works for you.

Louise Miller:

But what I see happen over and over again is that people are just bouncing

Louise Miller:

around from system to system to system thinking that that's the problem.

Louise Miller:

When it isn't.

Louise Miller:

The problem is that they're not giving themselves space.

Jon Clayton:

I've had quite a bit of experience with that.

Jon Clayton:

Louise, um.

Jon Clayton:

You know, trying all sorts of different.

Jon Clayton:

Productivity systems and, and methods and, you know, been on loads of like

Jon Clayton:

webinars and, and you know, watched loads of content online about, oh, you

Jon Clayton:

need to be doing time boxing, or, you know, you need to be doing this, or you

Jon Clayton:

need to be using this fancy software.

Jon Clayton:

And as you say, like subscribing to all sorts, you know, some free

Jon Clayton:

tools, some paid that are promising.

Jon Clayton:

Oh, this tool's gonna save you like a day, a week.

Jon Clayton:

'cause it's just amazing.

Jon Clayton:

And it's like the most amazing productivity task management, project

Jon Clayton:

management magic tool in the world.

Jon Clayton:

And, um, none of that really worked.

Jon Clayton:

None of it really worked for me.

Jon Clayton:

I, I tried all sorts of different things, um, and really struggled to

Jon Clayton:

find, you know, tools that did help.

Jon Clayton:

Um, and the fact being that.

Jon Clayton:

What you described about that being just like sort of chaos, um, in my mind was

Jon Clayton:

probably that, that huge contributing factor that, that those things just

Jon Clayton:

weren't, weren't really working for me.

Jon Clayton:

Um, yeah, so I did try an awful lot of different systems over the

Jon Clayton:

years and, um, struggled to find something that worked for me.

Jon Clayton:

Um, and it's, I think as well that it can then make you feel

Jon Clayton:

pretty rubbish because you, you then feel a little bit like, well.

Jon Clayton:

Well, I was promised that this system was gonna work and it hasn't worked, so does

Jon Clayton:

that mean there's something wrong with me?

Louise Miller:

Yeah.

Louise Miller:

Yeah.

Louise Miller:

And you're not alone in feeling that ev You know, I work with so many people

Louise Miller:

who have been through that experience.

Louise Miller:

I've been through that experience.

Louise Miller:

Um, I bought David Allen's getting things done, booked back in about

Louise Miller:

2006, thinking that was gonna solve all my problems when I was completely

Louise Miller:

overwhelmed in an office management role.

Louise Miller:

And I spent a whole weekend in my office setting that system up and it didn't work.

Louise Miller:

And I was exactly as you described, feeling like, oh, that must be me then.

Louise Miller:

There's clearly something wrong with me and it kind of breaks my heart and

Louise Miller:

you know, and it's kind of unfortunate, really, this is why I'm really

Louise Miller:

passionate about sharing this stuff.

Louise Miller:

Because what often happens is by the time people come and find me,

Louise Miller:

they've already gone through that cycle and they're kind of already

Louise Miller:

feeling rubbish about themselves.

Louise Miller:

And I find myself in a position of having, and it's, you know, I'm happy to do it.

Louise Miller:

But trying to reassure people when they say, well, I've tried everything else.

Louise Miller:

Why is working with you gonna be any different?

Louise Miller:

Because they're feeling that sense of.

Louise Miller:

I'm broken and I'm then having to explain, which is fine.

Louise Miller:

You know, that's what I'm here for.

Louise Miller:

Explain why the way that I work is so different and how it does help.

Louise Miller:

And I find once people are brave enough, 'cause I think it is an act

Louise Miller:

of bravery when you've been burnt like that, to step into a different space

Louise Miller:

and pay money to come and work with me.

Louise Miller:

And then they find that it works.

Louise Miller:

It does so much more than just help them get stuff done.

Louise Miller:

It rebuilds their self-confidence.

Louise Miller:

And their self-esteem around all of this.

Louise Miller:

So it does run deep.

Louise Miller:

You know, productivity kind of sounds like this very practical, pragmatic thing,

Louise Miller:

but actually it's got a huge emotional weight to it for a lot of people.

Jon Clayton:

Absolutely.

Jon Clayton:

Yeah.

Jon Clayton:

I think that because often, you know, I mean everyone's, so

Jon Clayton:

let's use that busy word again.

Jon Clayton:

Everyone's so busy these days and.

Jon Clayton:

I think there's a tendency to put an awful lot of things on the to-do list,

Jon Clayton:

and I've, again, classic, this is a thing that I've done loads where I'm like

Jon Clayton:

overestimating how much I get done in a day, so I have a big to-do list, and

Jon Clayton:

then I don't complete everything on it.

Jon Clayton:

Inevitably, it doesn't get completed because no sooner

Jon Clayton:

am I ticking one thing off it.

Jon Clayton:

There's other things that are getting added to it, and then you get to

Jon Clayton:

the end of the day and think, well.

Jon Clayton:

Oh, I've not, I've not done very well today 'cause, well, I've not finished

Jon Clayton:

half my to-do list, so I'm, I'm not very good am I, you know, I'm not, I'm

Jon Clayton:

not very good at what I do because I've not managed to get all this stuff done.

Jon Clayton:

I should have been able to get more done because all these productivity

Jon Clayton:

gurus online and telling me that I should be able to get tons of stuff done

Jon Clayton:

in a day and I haven't been able to.

Jon Clayton:

So it's quite a, a vicious kind of circle to get trapped in.

Louise Miller:

it is, and it makes me really angry when I see people saying,

Louise Miller:

well, you just need to do it like this.

Louise Miller:

Like you mentioned, time blocking and putting all of that out there as if

Louise Miller:

that is the solution that's gonna work for everyone and it, it really isn't.

Louise Miller:

And I think if it's all right with you, John, I've got six pillars that.

Louise Miller:

Underpin everything that I do.

Louise Miller:

And if I quickly, if it's all right, just rattle through what they are.

Louise Miller:

And hopefully that will help people understand that it, there are, it

Louise Miller:

is quite simple actually what you need in order to get things done.

Louise Miller:

Um, and it's not about the system.

Louise Miller:

It's not about the tool, but so we've already talked about space.

Louise Miller:

That's the first pillar.

Louise Miller:

So I don't need to say anymore about that, but it's space away

Louise Miller:

from the noise and the distractions.

Louise Miller:

The second thing that we need to have in place when we're doing our planning

Louise Miller:

and our to-do list, or whatever it is we're doing, is alignment.

Louise Miller:

So.

Louise Miller:

Taking that moment to just make sure that the things you're writing on your list are

Louise Miller:

actually taking you in the right direction and the direction that excites you.

Louise Miller:

So there's alignment, then there's the life friendly kind of pillar, which is

Louise Miller:

about not just thinking, this is what I need to do for my business, but thinking

Louise Miller:

what else is going on in my life.

Louise Miller:

You know, I'm, I worked with someone once who was moving house.

Louise Miller:

And hadn't, it hadn't occurred to her, that might mean she had less capacity for

Louise Miller:

what she was trying to do in her business.

Louise Miller:

She was moving across the country.

Louise Miller:

So thinking about things like that and the smaller things as well.

Louise Miller:

You know, if you've got kids and one of your kids is off school sick or

Louise Miller:

something, you know, bearing all of that in mind and not expecting, you'll still

Louise Miller:

be able to get a normal full day's work done if you've got a poorly child on

Louise Miller:

the sofa that needs your love and care.

Louise Miller:

Um, which kind of leads us onto the fourth pillar, which is about your plan

Louise Miller:

or your to-do list being achievable.

Louise Miller:

Um, so it's not just a brain dump that then you're calling a plan.

Louise Miller:

It's you looking at what you've got capacity for.

Louise Miller:

And also, actually, as an aside for this one, understanding, you're not gonna

Louise Miller:

get that right all of the time and if you don't get it right, 'cause we all

Louise Miller:

underestimate how long things take.

Louise Miller:

I still do, but all that is, is underestimation of

Louise Miller:

how long something took.

Louise Miller:

It doesn't mean you're a bad person or that you failed in any way,

Louise Miller:

but the more we can notice that.

Louise Miller:

The better we can become at predicting it.

Louise Miller:

So just a little side note.

Louise Miller:

Um, and then rhythm is the fifth pillar, which is around, we don't just

Louise Miller:

take that pause once and then think we're set for the rest of the year.

Louise Miller:

How can you build that pause, reflect and choose into your month,

Louise Miller:

into your week, even into your day.

Louise Miller:

So you know, when you and I finish this conversation, we

Louise Miller:

could both pause for a second.

Louise Miller:

Reflect on what the rest of the day holds, and then choose what we're gonna do next.

Louise Miller:

You can do it in a really micro way, but making that a rhythm.

Louise Miller:

And then the, the final pillar is, the way that I work is

Louise Miller:

very rooted in neuroscience.

Louise Miller:

I'm also an NLP practitioner, so there's this whole thing around making sure we're

Louise Miller:

getting our subconscious mind on board.

Louise Miller:

Um.

Louise Miller:

Believing that it's possible for us to have success rather than

Louise Miller:

talking to ourselves in a way that we just keep reminding ourselves,

Louise Miller:

well, I didn't get everything done.

Louise Miller:

I'm a terrible person.

Louise Miller:

Let's shift that.

Louise Miller:

Um, and then we'll start to prove that new story true.

Louise Miller:

So those are the six things that I think are key as far as being

Louise Miller:

more productive is concerned.

Louise Miller:

Um, and however you can, you know, think about and implement them into

Louise Miller:

how you're moving through your days, your weeks and months, I think.

Louise Miller:

Yeah.

Louise Miller:

You'll be onto a winner if you even just a couple of them if you're

Louise Miller:

not doing any of that right now.

Jon Clayton:

Absolutely.

Jon Clayton:

Yeah.

Jon Clayton:

And they, um, the, the life pillar, I totally resonated with me that

Jon Clayton:

because you know, when, when you have things, other things going on in

Jon Clayton:

your life, then you can't, you can't expect to show up in the same way.

Jon Clayton:

you're not gonna be able to be.

Jon Clayton:

As productive.

Jon Clayton:

Um, if you've got this things going on, like you say, if you've got like a child

Jon Clayton:

off school that's ill you're not gonna be able to show up in the same way.

Jon Clayton:

And I guess it's.

Jon Clayton:

It's part and parcel of being a business owner that sometimes you've got all

Jon Clayton:

the things going on at the same time and you know, with all good intention,

Jon Clayton:

you might not be able to work as many hours that week or, or the hours that

Jon Clayton:

you do work, you might have other things on your mind at the same time.

Jon Clayton:

So, um, I think recognizing that and being okay with it, that,

Jon Clayton:

we're not able to, you know, just turn up and, and work like

Jon Clayton:

a robot every day of the week.

Louise Miller:

yeah, absolutely.

Louise Miller:

And for many of us who started our business, we started it because

Louise Miller:

we wanted that flexibility.

Louise Miller:

So why are we not letting ourselves have it without feeling bad about it?

Jon Clayton:

yeah, that's so true, because that's most people that do

Jon Clayton:

set up their own business, they're not, they're not doing it because

Jon Clayton:

they're wanting to do more work.

Jon Clayton:

You know, they're, they're doing it usually because they are wanting more,

Jon Clayton:

more freedom and more flexibility in their life and more fulfillment

Jon Clayton:

from the work that they're doing.

Jon Clayton:

And that's, that's the, the thing, isn't it?

Jon Clayton:

That, you know, you want to be able to, well, okay.

Jon Clayton:

I'd, I can just.

Jon Clayton:

Work less hours today and be with the kids, or, you know, I can take

Jon Clayton:

some time off to go to the, the sports day or that event or whatever.

Jon Clayton:

Um, because I'm in charge, it's my business and I can choose to do that.

Jon Clayton:

Yeah.

Jon Clayton:

But as I say, sometimes you can kind of, um, I think sometimes we can lose

Jon Clayton:

sight of that if we get stuck in that the busy work or that, um, the client

Jon Clayton:

work, like delivering the client work.

Jon Clayton:

And then forgetting about like why we started doing it in the first place.

Louise Miller:

Yeah, so I think that's where, if you're gonna do anything with

Louise Miller:

those pillars that I just shared, I think the space, which is what, you know, the

Louise Miller:

time in the tree house and the rhythm, so that you're doing that regularly,

Louise Miller:

because the more often you do that.

Louise Miller:

The more of a sense of perspective you'll have and the more that you'll know,

Louise Miller:

this actually isn't that important.

Louise Miller:

Yes, it needs to be done, but going to sports day with my kid,

Louise Miller:

you know, is more important.

Louise Miller:

And you'll have that sense of perspective and you'll be able to make those

Louise Miller:

intentional choices rather than feeling like stuff's just happening to you,

Louise Miller:

which is, doesn't feel very nice when you feel completely out of control.

Jon Clayton:

So what, what do you think for most people then the,

Jon Clayton:

the real reasons are why, why they're not getting stuff done.

Louise Miller:

Yeah, I think there are three main things that prevent people

Louise Miller:

from getting stuff done first is that they don't have a clear vision and

Louise Miller:

then they get stuck doing busy work.

Louise Miller:

Because if you don't know what you want your life, your business to

Louise Miller:

look and feel like, how can you evaluate whether the work you're

Louise Miller:

doing today is gonna get you there?

Louise Miller:

So I think a lot of people don't have that clarity, which then means

Louise Miller:

they've got nothing to evaluate their to-do list and their plans against.

Louise Miller:

So I think that can, again, like you said, they can feel like they're

Louise Miller:

busy, but they're not necessarily busy doing the right thing.

Louise Miller:

So yeah, not focusing on the right thing because they haven't got

Louise Miller:

this clear vision, I think is a big problem for a lot of people.

Louise Miller:

The next thing we've all, we've already kind of touched on this a

Louise Miller:

little bit, is that people don't set themselves up for success.

Louise Miller:

Because they're not considering their capacity when they're making their plans.

Louise Miller:

So, you know, as I flippantly just said a minute ago, writing a, doing a brain

Louise Miller:

dump and then calling that a plan when all you've done is empty your head and

Louise Miller:

then stuck some arbitrary, well, I can do all of that today kind of thing on it.

Louise Miller:

So you're setting yourself up to fail when you're doing that.

Louise Miller:

So, yeah, this is it.

Louise Miller:

It's not about the fact that you are, you know, you're not lazy,

Louise Miller:

you're not incapable of focusing, you are just trying to do too much

Louise Miller:

and not considering your capacity.

Louise Miller:

So.

Louise Miller:

Yeah.

Louise Miller:

If we can do that, set yourself up for success by considering your capacity.

Louise Miller:

I think that makes a big difference for people and it makes you feel better.

Louise Miller:

'cause you can ride that momentum of going, you know, I tried to do

Louise Miller:

fewer things today on purpose, and look at me, I've got 'em all done.

Louise Miller:

Doesn't that feel better than overloading your to-do list and then not

Louise Miller:

getting any of it done because you're bouncing around all over the place.

Louise Miller:

So yeah, setting yourself up for success.

Louise Miller:

And the last one, um, again, we touched on it earlier, is that people

Louise Miller:

are not giving themselves enough time to work on their business.

Louise Miller:

They're constantly in the doing kind of zone in that action kind of space

Louise Miller:

because they feel like well so much to do.

Louise Miller:

They've got goals they wanna meet, they're not where they wanna be.

Louise Miller:

And are we ever really where we want to be?

Louise Miller:

I think all of us, we reach a certain level of success.

Louise Miller:

And then there's another one.

Louise Miller:

So if you're waiting until you get over there somewhere, I, you'll be,

Louise Miller:

anyway, that's a little tangent.

Louise Miller:

You'll be waiting a very long time.

Louise Miller:

But yes, working on your business, um.

Louise Miller:

Give yourself that time to think, make some really good choices about

Louise Miller:

what to focus on and what can wait.

Louise Miller:

So yeah, I think again, people just go wrong by thinking they've gotta

Louise Miller:

keep their heads down and our culture kind of reinforces that as well.

Louise Miller:

So again, if you're hearing that and feeling like that sounds like you don't

Louise Miller:

feel bad about it, it's not your fault.

Louise Miller:

Um, it's just coming around to this different way of thinking that actually

Louise Miller:

going up in that tree house is the most productive thing you can do quite often.

Jon Clayton:

What, what would be the main thing that you would like everyone

Jon Clayton:

to take away from our conversation?

Louise Miller:

Yeah, I think if people can remember the idea of the progress cycle.

Louise Miller:

And if the image of the tree house is helpful, you know,

Louise Miller:

put those two things together.

Louise Miller:

Go up into the tree house.

Louise Miller:

If you can do that at least once a month, if you can do it more often,

Louise Miller:

I would recommend, um, just to take that pause, reflect on what's going

Louise Miller:

on, how things have been going, where you wanna get to, and then make some

Louise Miller:

conscious, intentional choices about where you are going to put your precious,

Louise Miller:

precious time, energy, and attention.

Louise Miller:

That will help you to take the right action at the right time so you can

Louise Miller:

finish what you start, keep going around that lovely cycle and get what

Louise Miller:

you wanna get done done in a way that feels good and doesn't need to burn out.

Jon Clayton:

I think, um.

Jon Clayton:

On the point with the tree house as well about having that space, um, that can

Jon Clayton:

actually be a separate physical space.

Jon Clayton:

That something that I've found that's worked really well for me is

Jon Clayton:

leaving the home office and going somewhere completely different.

Jon Clayton:

And, uh, my favorite, which I admittedly I haven't done for a

Jon Clayton:

little while, is to have a, like a, I dunno what you wanna call it, a

Jon Clayton:

CEO day or in a away day where I.

Jon Clayton:

Head over to the coast and I go to the seaside for the day and I'll have a

Jon Clayton:

little bit of a walk in the morning.

Jon Clayton:

I find a lovely coffee shop.

Jon Clayton:

I'll have my, my tablet with me, my notebook, and I'll just spend a few

Jon Clayton:

hours, um, give myself space and time to just think about the bigger

Jon Clayton:

picture stuff in that setting and somewhere totally different from home.

Jon Clayton:

And I get so much done on those days.

Jon Clayton:

You know, I, I come away feeling like.

Jon Clayton:

I've been refreshed and a lot clearer about what I need to be working on

Jon Clayton:

and, um, you know, for the price of, you know, fish and chip lunch at the

Jon Clayton:

seaside, that's always part of it as well, and a couple of cups of coffee.

Jon Clayton:

Um, it, it's, it's fantastic, you know, and I, I really get so much done and

Jon Clayton:

it, yeah, that change of environment and if you're not able to do that,

Jon Clayton:

I mean, the other thing that I do on, um, probably at the weekly level

Jon Clayton:

is I go to the local coffee shop.

Jon Clayton:

I take my notebook, I go there for maybe one to two hours, and

Jon Clayton:

I, I think about, you know, what I need to be doing this week.

Jon Clayton:

You know, what I, what should I actually be working on?

Jon Clayton:

I've got all these things.

Jon Clayton:

I know I'm not gonna get them all done.

Jon Clayton:

But the change of scenery for me actually physically going somewhere different is

Jon Clayton:

really important because I, I know that if I stay at home in the home office.

Jon Clayton:

I struggle to make that space to, to do that type of work.

Louise Miller:

Yeah, a hundred percent.

Louise Miller:

I love that.

Louise Miller:

That sounds gorgeous.

Louise Miller:

Stay out at the seaside.

Louise Miller:

Yes, please.

Louise Miller:

Um, you know, and the smaller way you can do it if you just need 10

Louise Miller:

minutes, is to just get up, walk away from your desk and sit on the sofa, go

Louise Miller:

into a different room in your house.

Louise Miller:

If you don't have time to go out and have a lovely coffee, you

Louise Miller:

know, we can, I think you're right.

Louise Miller:

Changing the environment makes a massive difference.

Louise Miller:

And what are some small ways we can do that so it doesn't become.

Louise Miller:

This kind of aspirational thing that we somehow don't manage

Louise Miller:

to give ourselves time for.

Louise Miller:

We can find little small pockets of, you know, ways of doing this as well.

Louise Miller:

But yeah, I love that.

Louise Miller:

Can I come to the seaside next time you go?

Jon Clayton:

You can, yeah.

Jon Clayton:

Yeah, we could have A-A-A-C-E-O Day together at the seaside.

Jon Clayton:

That'd be fun.

Jon Clayton:

Um, Luis, was there anything else you wanted to add, um, about

Jon Clayton:

productivity or something related that we haven't already covered?

Jon Clayton:

I think we've covered quite a lot there, but, um, was there anything else that

Jon Clayton:

we overlooked that you need to mention?

Louise Miller:

I think the only thing, I'll try and keep it quick, and we did

Louise Miller:

touch on it earlier, but I just think it's really important to reemphasize.

Louise Miller:

There is nothing wrong with you if you are trying to copy what someone

Louise Miller:

else is doing, who you see as being productive and it doesn't work for you.

Louise Miller:

There is nothing wrong with you.

Louise Miller:

We are all different.

Louise Miller:

You know, I'm not John.

Louise Miller:

John's not me.

Louise Miller:

What works for me isn't necessarily gonna work for you, John.

Louise Miller:

So the best piece of advice I can give you is to just.

Louise Miller:

Get curious about what does work for you.

Louise Miller:

Build your own self-awareness experiment to find what works rather than looking

Louise Miller:

out there for people to tell you what is gonna help make you more productive.

Louise Miller:

You know, get curious and figure that out.

Louise Miller:

I know it can be difficult.

Louise Miller:

Um, come listen to my podcast if you want more on that.

Louise Miller:

Um, but yeah, I think you are not broken.

Louise Miller:

There is nothing wrong with you and you just haven't found what works for you yet.

Louise Miller:

And if you get curious, stop paying attention and experimenting.

Louise Miller:

You will figure that out.

Jon Clayton:

Thank you so much for coming on the show, sharing your expertise.

Jon Clayton:

Um, where's the best place online for people to connect with you?

Louise Miller:

Yeah, I come and connect with me on LinkedIn.

Louise Miller:

I love LinkedIn.

Louise Miller:

I'm quite active over there, so come find me.

Louise Miller:

Come say hello over there.

Louise Miller:

That would be great.

Jon Clayton:

That's great.

Jon Clayton:

And could you remind us about your quiz?

Jon Clayton:

Could you tell us a little bit about that?

Louise Miller:

Absolutely.

Louise Miller:

Yes.

Louise Miller:

Thanks John.

Louise Miller:

Yeah.

Louise Miller:

So I have created a free assessment which will help you to identify, um,

Louise Miller:

where you need to put your energy when it comes to getting more things done.

Louise Miller:

So it talks about focusing on the right things, setting yourself up for

Louise Miller:

success, and working on your business, which John and I talked about earlier.

Louise Miller:

Um, it will help you figure out which of those areas is the weakest for you.

Louise Miller:

And then I've curated some very thoughtful.

Louise Miller:

Practical resources that will help you to make improvements in

Louise Miller:

whichever area, um, needs some work.

Louise Miller:

So yeah, it's at louise miller.uk/quiz if you'd like to go and take that.